Guardian Water & Power

Installation and Service Technician

Tacoma, WA

Full-time

$45,760-$45,760

About This Job

$22.50 per hour Monday - Friday 8:30 am - 5:00 pm

This position uses a company vehicle

What we can bring to the table:

•

Work/Life Balance... no working weekends, holidays or on-call!

•

Generous PTO...

•

80% employer-paid medical benefit premiums...

•

Promoting from within...

•

Competitive wages...

•

401k company match…

•

A small family-owned company with values…

At Guardian Water and Power, you are a name - not a number. Guardian Water & Power is a family-owned, well-established, sub-metering, and utility billing company that represents over 4,900 real estate investors and property management companies in 46 states. For over 37 years, Guardian has cultivated a work environment that rewards tenacity, inquisitiveness, and personal integrity. We understand that it takes happy employees to make us successful.

What we need from you: Our ‘Must-Haves”

•

We are looking for someone who is happy to work independently but also part of the team when needed

•

Someone trustworthy and dependable

•

A multi-tasker that takes pride in handling their own workload and ensuring accuracy is a priority

•

Someone who is great with their hands. All those DIY shows and projects will come in handy here!

•

A great personality and sense of humor are a must! This is a team environment, and we have to be able to get along and have some fun.

What makes us awesome (benefits/perks):

•

Medical, Dental, and Vision insurances offered for employee (and families)

•

Free Basic Life and Accidental Death Insurance for the employee with ability to buy additional coverage for employee and family

•

Supplemental benefits offered through AFLAC such as Short-Term Disability, Hospital Coverage, Critical Care, Accident, Wholelife and Dental for employees and families.

•

Employees will receive Paid Time Off up to 32 hours in 2025 if started in May and increases to 48 hours PTO accrual in 2026. Additional hours accumulated at years 2,5,and 10

•

Employees have the option to enroll in the company's retirement plan

•

Employee will receive paid bereavement and jury duty leave in accordance with company guidelines

•

Employee is eligible for 8 weeks of paid parental leave

•

Employee is eligible for a healthcare travel reimbursement up to $2,000 a year per company guidelines

•

Employees will receive at least 15 paid days off for holidays and observance a year

•

Hired applicant will be eligible to receive end of year bonus

Are we a match? Swipe right I mean, Apply Now! :-)

ESSENTIAL FUNCTIONS:

Encompass the ability and knowledge to both read, service, and install multiple types of meters and wireless submeter monitoring systems. This position is the go-to for troubleshooting and answering questions about submeter hardware, monitoring system, the manual meter reads, and routes.

50% installation work, 45% service work, 5% meter reading*

•

Install, repair, and inspect water meters, meter pits and meter reading equipment, valves, pressure regulators and flow testing meters.

•

Accurately read manual meter read routes using NCSS smart phone app at the same time each month and submit in a timely manner

•

Answer questions from supervisors, or any other Guardian employees, about service work orders or manual read routes.

•

Respond to customer service requests, not limited to rereading meters and checking for leaks.

•

Complete site inspections and keep and turn in accurate records of site inspections.

•

Provide pictures of water submeters, city meters,remotes or NoWire when asked by supervisor or any other Guardian employee regarding service work orders or manual read routes.

•

Maintains accurate records of work performed

•

Safely install, remove, program and upgrade submeter hardware infrastructure.

•

Follow schedule (Google Calendar) as set by Guardian Technical Services Administrator, Supervisor, Project Manager or Sales

•

Keep company vehicle cleaned and organized.

•

Follow all meter reading, technician, and installation processes as forth by Management.

•

Other job duties deemed necessary by management

QUALIFICATIONS & REQUIREMENTS

High School Diploma required* Valid Driver's License required:* Must have a clean Driving Record Must have reliable transportation and carry current automobile insurance: required* Ability to stand on feet / walk for a majority of your shift: required*

•

Overnight travel is required and sometimes on short notice

•

Consistent attendance on required workdays

•

Must be able to pass a drug test and background check

•

Due to the inherently dangerous nature of the industry and the requirements to work with or around hazardous equipment, employees must be able to maintain attention and concentration for extended periods of time.

•

Must be able to read written instructions, write legibly, understand verbal instruction, make simple computations, complete daily work assignments, and transpose numbers accurately.

•

Ability to deal effectively and tactfully with unexpected situations on customer premises such as; irate customers, unfriendly dogs, meter tampering, and the unexpected.

•

Ability to comprehend new hand-held technology; i.e., Cell Phones, GPS, PDAs, Digital Cameras

•

Self-motivated with the ability to work with little supervision

•

Strong organizational skills and ability to multi-task.

PHYSICAL REQUIREMENTS:

•

Physical Ability to lift and carry up to 60 lbs., ability to comfortably walk at a steady pace throughout the workday, and ability to utilize hand tools as needed.

•

Ability to safely and continuously climb a ladder to work at tall heights

•

Repetitive kneeling and bending

•

Maneuvering in tight/small spaces

•

Must be willing to work outdoors in all weather conditions applicable

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Type: Full-time

Pay: $22.50 per hour

Expected hours: No less than 40 per week

Benefits:

•

401(k)

•

401(k) matching

•

Dental insurance

•

Employee assistance program

•

Health insurance

•

Life insurance

•

Paid time off

•

Parental leave

•

Professional development assistance

•

Tuition reimbursement

•

Vision insurance

Schedule:

•
8 hour shift

Willingness to travel:

•
25% (Required)