Supersun Electrical Services

Office Manager (Remote/Hybrid - Exempt)

LocationRound Rock, TX
Job TypeFull-time
Salary$41,000-$45,000

About This Job

Job Title: Office Manager (Remote/Hybrid - Exempt)

Company: Supersun Electrical Services Location: North Austin, Texas Type: Full-Time | Remote/Hybrid


About Supersun Electrical Services:

Supersun Electrical Services is a family-owned business, founded by Jessie and Gabe Lensing, that is committed to enhancing our community's well-being with integrated technology, educational initiatives, and exceptional service. As a Tesla-certified installer and a BBB-accredited company, we are experiencing rapid growth and are looking for an outstanding Executive Assistant to join our leadership team.


Position Overview:

We are on the hunt for a highly organized, proactive [enter title] who can deliver comprehensive administrative support to our ownership team. This role is ideal for an individual who thrives in a fast-paced environment and desires to play a significant role in a growing electrical services company. The right candidate will find opportunities to grow and be promoted within our company as we grow.

This position will work at least 80% remote and the remainder with the Supersun administrative team at the corporate office. The ability to be fully present during a remote work day is imperative.


Key Responsibilities:


Financial & Administrative Management:

Utilize professional collection procedures to follow up with unpaid customers.
Manage payment processing for vendors and suppliers.
Log transactions in QuickBooks (training will be provided).
Perform accounts receivable and payable tasks.


Operations & Documentation:

Develop and maintain standard operating procedures (SOPs) in conjunction with other leadership team members.
Oversee permitting processes and documentation.
Coordinate effectively with field teams and administrative staff.
Assist with project coordination and scheduling.


Customer Service & Communication:

Provide exceptional customer service by promptly answering phone calls and addressing inquiries.
Continually monitor emails to ensure prompt responses.
Handle all customer interactions with professionalism and effective problem-solving skills.
Manage responses to Google reviews to maintain our positive online reputation.
Create and send personalized thank you cards to customers.


Required Qualifications:

A minimum of 3 years of experience as an office administrator or ample experiences related to the position.
Excellent phone etiquette and customer service skills.
Strong written and verbal communication abilities.
Preference given to candidates with collections and accounts receivable experience.
Proficiency in Google Workspace, with a willingness to learn QuickBooks.

Why Join Us: At Supersun Electrical Services, you'll be part of a growing team that is focused on innovation and exceptional customer service. We are not “Corporate America” where you will be discarded to boost shareholder earnings. If you are ready to be an integral part of a fast-growing company that values its community and employees, we want to hear from you.


Job Type: Full-time


Pay: $41,000.00 - $45,000.00 per year


Benefits:

Health insurance
Paid time off
Professional development assistance


Schedule:

8 hour shift
Monday to Friday
Weekends as needed


Ability to Commute:

Round Rock, TX 78681 (Preferred)

Work Location: Hybrid remote in Round Rock, TX 78681

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