Network Administrator

Southside Electric Cooperative (SEC) is seeking a Network Administrator based at our Headquarters office in Crewe, VA.

Please note, this position is in Crewe, Virginia, USA. It is not in Crewe, Cheshire East, UK.

The Network Administrator is responsible for developing, monitoring, and maintaining a system network to efficiently and effectively meet the needs of the Cooperative. The Network Administrator is also responsible for maintaining the Cooperative Voice & Data networks, VOIP telephone and IVR systems, Cyber Security, Mobile Technology, and Business software solutions.

What will you do if hired?

o Install, configure, maintain, test, and troubleshoot the Cooperative’s hardware and software pertaining to network operations including Cooperative-owned facilities (Microwave data systems) and public facilities provided by telecommunications companies. Evaluate and recommend changes for current and future network requirements to meet the Cooperative's needs.

o Ensure the Cooperative computer networks meet PCI Compliance, NERC CIP compliance, and all industry standard and regulatory security requirements.

o Analyze and resolve problems associated with server hardware, virtual infrastructure, (Nutanix), network operating systems, and network applications.

o Direct contractors working on network and security appliance device configurations during implementation and maintenance.

o Configure and maintain network security systems to protect data from unauthorized users. Identify and resolve security violations and report those to management.

o Troubleshoot and resolve network access problems.

o Implement network security policies and procedures as directed.

o Ensure network (LAN/WAN) security access and protect against unauthorized access, modification, or damage.

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Internet/Intranet Web

o Assist the Member Engagement & Communications (MEC) department with network and security support to meet the Cooperative’s website needs.

o Assist with troubleshooting issues with existing or developed systems, and work with the appropriate resources to resolve them.

o Assist the MEC department with vendors or consultants on any problems, questions and testing of revisions to the websites.

o Responsible for assigned portions of IT network-related disaster recovery plan including, but not limited to network restoration, security, and critical IT systems.

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Documentation

o Document all issues and changes in detail on all work including, but not limited to, network hardware and software, security, e-Business, configurations, installations, patches, revisions, and credentials.

o Store documentation in media safe vault as directed in IT Recovery Plan

o Document all IT issues and their resolutions.

o Document all work in greatly detailed, extremely organized, methodical, and simple to follow instructions.

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Support

o Support department personnel and users on complex issues and all other knowledgeable areas.

o Work closely with the information technology team to share knowledge, assist, and provide backup.

o Log and manage issues and projects utilizing an IT ticketing system.

Education:

Certifications:

Experience:

Residency requirement: The Network Administrator must reside within 60 minutes legal driving time to the headquarters office in Crewe. If you currently live outside of this area, you will be required to relocate within 90 days of hire. We do not waive this requirement, so please apply only if you have considered this carefully and are fully prepared to relocate if offered the position. Please note, this position is in Crewe, Virginia, USA. It is not in Crewe, Cheshire East, UK.

At Southside Electric Cooperative, our members are our priority. We are not intimidated by adverse situations, and we know extra hours will be necessary during emergencies. Like you, we are always ready to roll up our sleeves and get to work when the workload demands. While other businesses close their doors during inclement weather, we report to work to serve our members, any time, night, or day.

Benefits

Because SEC employees take great care of our members, we reward them with a very competitive salary and an excellent benefits package that includes:

NO RECRUITERS OR AGENCIES!

Documents to establish identity and employment eligibility are required. Offers of employment are conditional upon a negative alcohol and controlled substance test.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

All qualified applicants will receive consideration for employment without regard to disability status, veteran status, or other legally protected status.