Member Services Training Specialist I

About CORE

CORE Electric Cooperative is the largest member-owned electric distribution cooperative in Colorado dedicated to providing reliable, affordable, clean, and safe electric service to our communities. With a commitment to innovation and member satisfaction, we strive to meet the evolving needs of our members while maintaining the highest standards of service excellence.

Job Summary

The Training Specialist in the Member Services department plays a crucial role in enhancing the skills and knowledge of the team. This position is responsible for designing, implementing, and evaluating comprehensive training programs tailored to meet the needs of employees. The specialist ensures that staff members are well-equipped to deliver exceptional service to the cooperative's members. In addition to training responsibilities, this role involves software testing for new systems within the department. The specialist collaborates with the IT team to conduct thorough testing, identify potential issues, and provide feedback for system improvements.

Essential Duties and Responsibilities

Minimum Qualifications of Position

Knowledge and Skills

Working Conditions and Physical Requirements

Sedentary work: Exerting up to 10 pounds of force occasionally. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. The worker is not substantially exposed to adverse environmental conditions.

Note: This job description is intended to describe the general nature and level of work performed and is not to be construed as an exhaustive list of responsibilities, duties, and skills required. Other duties may be assigned.

CORE offers a comprehensive benefits package including the following...