Manager, Strategy, Policy & Regulatory

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National Grid is hiring an Manager, Strategy, Policy & Regulatory

Job Purpose

The Manager for the Strategy, Policy, and Regulatory team within the Customer Advocacy & Success team, will lead the development of the overarching strategy for the vulnerable customer segments (Low-to-Moderate Income, Disadvantaged Communities, and Environmental Justice Communities) in NY and MA. This plan will be derived by leading a team of strategist and analyst to research, analyse data and policy, and conceptualize new products and services to improve the customer experience and enrollment. Additionally, the manager must lead the team in working cross functionally, with Customer Experience organization, Policy & Regulatory organization, and other teams within the larger Customer Organization to develop one central strategic plan. The manager will also be responsible for: creating short and long-term growth strategies, managing stakeholder engagement, project managing regulatory filings and initiatives, and conduction policy analysis. Ultimately, being a SME for the Customer organizations interests in the

policy and regulatory landscape by being the first line of contact for internal stakeholders. Lastly, they will serve as the Customer organizations main liaison with the New York Public Service Commission (PSC) and the Massachusetts Department of Public Utility (DPU).

Key Accountabilities

Qualifications

More Information

Salary

$127,000 - $149,000 a year - Upstate, NY

$152,000 - $179,000 a year - Downstate, NY

$142,000 - $167,000 a year - Massachusetts

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.