Manager of Credit & Collections - Beavercreek, OH

Description:

This is an excellent opportunity to join a great team atmosphere that values teamwork, integrity, and growth! Duncan Oil Company is a family-owned and operated company providing quality petroleum products to customers for over 60 years. We offer a comprehensive and competitive compensation package, including:

- Competitive pay

- Medical, dental, and vision insurance (with prescription drug coverage)

- 401(k) retirement plan

- Disability and life insurance

- Pet Insurance

- Paid holidays, vacation, and PTO

We are seeking a detail-oriented, results-driven Manager of Credit & Collections to lead and optimize our credit and receivables processes. This role is responsible for managing the company’s accounts receivable portfolio with the goal of minimizing bad debt, ensuring timely collections, and maintaining positive customer relationships. The ideal candidate will possess strong leadership skills, deep knowledge of credit risk management, and the ability to work cross-functionally to support company financial objectives.

Essential Responsibilities:

- Responsible for developing and administering all credit and collections policies and programs.

- Implement and monitor processes to improve cash flow and reduce receivables and ensure the accuracy of accounts receivable.

- Approve new customer accounts and set credit limits for the assigned customer account portfolio, interface with the customer, sales, and bulk plant teams to collect delinquent balances.

- Ensure accounts receivable balances are maintained at appropriate levels for the economic environment and business situation.

- Research, document and resolve outstanding issues and balances; resolve escalated collection issues.

- Consult with management and/or appropriate staff on complex collections and/or deduction situations requiring extraordinary efforts to resolve.

- Develop reporting and analytics for senior management to monitor risk, collection activities and trends. Provide reporting on highest risk accounts including recommendations for resolution.

- Build strong customer relationships to create maximum value; routinely communicate via email and telephone with customers and internal associates.

- Oversee the filing of liens and lien releases and consult with attorneys when appropriate.

- Establish and maintain external business/industry relationships including attorneys, collection agencies, credit bureaus and The National Association of Credit Management (NACM).

- Continuously seeks out new ways to automate, streamline, or eliminate tasks in the credit department to improve processes and reduce costs.

- Other duties and responsibilities as assigned.

Requirements:

- Bachelor’s in Accounting or Finance.

- 5+ years in progressively responsible financial and credit roles, preferably in petroleum industry, manufacturing and/ or construction industry.

- Working knowledge of financial, legal, UCC and bankruptcy rules.

- Must be familiar with credit procedures.

- Excellent customer service skills; strong interpersonal skills, ability to communicate and manage well at all levels of the organization and with staff at remote locations.

- Must possess excellent organizational skills.

- Strong problem solving and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.

- High level of integrity and dependability with a strong sense of urgency and results-orientation.

- Microsoft Office proficiency is essential and strong working knowledge of Excel is required.

- ERP proficiency is essential.

We are an equal opportunity employer and employment is contingent upon the completion of a successful background check.