Credit Collect Analyst (101-CORP)

Job purpose

The Credit & Collection Analyst will handle a large volume of customer accounts. Experience in the energy, construction, and back-up generation industries is preferred. Will review financial information and make recommendations for customer credit limits. Will work with customer and company personnel to resolve issues related to non-payment of billing.

Duties and responsibilities

- Collection and recovery of receivables within established goals, and assist other credit representatives in reaching their collection goals

- Audit delinquent accounts to determine proper customer contact, appropriate invoice, and auxiliary backup to be sent for rapid recovery of payment

- Maintain and establish reliable working relationships with Houston divisional and all branch level personnel

- Make visits to customers and branch locations for collection training

- Assist other department personnel as needed

- Perform other duties as assigned

Qualifications

- Must have a minimum of 3 years of previous experience

- Bachelor’s Degree in applied discipline preferred

- Bilingual (English/Spanish) preferred

Knowledge, Skills, and Abilities

- Knowledge of lien laws for multiple states preferred

- Must be able to quickly and efficiently review financial information and determine appropriate credit limits

- Ability to work well in a team environment

- Must have problem resolution skills

- Must be a highly motivated self-starter with ability to multitask and complete assignments timely to satisfy deadlines

- Must have strong organizational skills

- Must have ability to build professional relationships with customers

WPI is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.