Manager, IT Vendor Management Office

Job Location:

Vancouver, BC

Employment type:

Permanent

Hours of work:

Full-time (37.5 hrs/week)

Annual Salary:

$ 127,900.00 - 161,800.00

No. of positions:

1

Closing date:

July 7, 2025

About the job:

Job Location: Dunsmuir 09

Region: Lower Mainland

Flexible Work Role: Hybrid

What you’ll do

We are seeking a strategic and experienced IT Vendor and Contract Manager to lead our vendor management office and oversee a team of contracts professionals. This individual will be comfortable navigating complex vendor ecosystems and multi-vendor environments with an adept ability to build trust and influence across technical and non-technical teams. This role is responsible for developing and executing vendor strategies, ensuring optimal performance, and aligning vendor relationships with the organization’s technology and business goals.

Key Responsibilities:

Team Leadership & Development:

* Lead, mentor, and manage a team of 7 vendor and contracts professionals.

* Set team goals, conduct performance reviews, and support professional development.

* Foster a collaborative and high-performance team culture.

Vendor Strategy & Governance:

* Develop and implement vendor management frameworks, policies, and best practices.

* Establish governance models for vendor selection, onboarding, and performance evaluation.

Contract Oversight & Negotiation:

* Oversee complex contract negotiations, renewals, and compliance.

* Ensure contracts are aligned with legal, financial, and operational standards.

Performance & Risk Management:

* Define, monitor and refresh KPIs and SLAs for all critical IT vendors.

* Oversee software license entitlements ensuring compliance and avoiding risk.

* Conduct regular vendor audits and risk assessments to ensure compliance and mitigate exposure.

Stakeholder Engagement:

* Collaborate with IT, legal, finance, and business leaders to align vendor services with organizational needs.

* Serve as the escalation point for vendor-related issues.

Budget & Cost Optimization:

* Manage vendor budgets and identify opportunities for cost savings and value creation.

* Support strategic sourcing and procurement initiatives.

Market Intelligence:

* Stay current with market trends, emerging technologies, and vendor innovations.

* Evaluate new vendors and solutions to support IT transformation initiatives.

What you bring

* Bachelor’s degree in Information Technology, Business Administration, Supply Chain, or related field; or an equivalent combination of education, training and experience.

* 8–10+ years of experience in IT vendor management, with at least 3 years in a leadership role.

* Proven experience managing vendor contracts, negotiations, and performance metrics.

* Strong leadership, communication, and stakeholder management skills.

* Strong understanding of IT service delivery, application lifecycle management, and sourcing strategies.

* Familiarity with IT governance frameworks (e.g., ITIL, COBIT).

* Experience with ERP, contract lifecycle management tools, and vendor performance frameworks.

What we offer

- A comprehensive benefits package

- A minimum of 15 paid vacation days

- A lifetime pension

- Flexible work model, depending on your role type

- Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

Location: Vancouver, British Columbia, Canada, V6B 5R3

What else you should know

Preferred Certifications:

* Certified Professional in Supply Management (CPSM).

* Certified in the Governance of Enterprise IT (CGEIT).

* ITIL Foundation or Practitioner Certification.

* PMP or equivalent project management certification (a plus).

* Shortlisted applicants will be required to complete an online leadership assessment as part of the interview process.

Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays.

How to apply

Interested candidates should submit their applications online at https://app.bchydro.com/careers/current_opp.html or click ‘Apply’

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On the BC Hydro Careers site, click on the Apply button in order to complete the steps to apply for this job. Please be sure to update your Candidate Profile with your current resume and include copies of your certifications, if applicable.