Manager, Information Technology | Service Desk

Manager, Information Technology | Service Desk

Make a meaningful impact every day by leading the team that keeps our employees connected, productive, and supported.

We’re seeking a proactive, people-first IT Manage

r to lead our Service Desk team—our first line of support across APS. In this role, you’ll guide a team of skilled analysts and technicians who provide technical assistance and customer service to thousands of employees, helping them resolve issues quickly and keep operations running smoothly. You’ll also collaborate across IT and business units to improve service delivery, modernize support tools, and implement scalable solutions that align with our broader technology strategy

What your day would look lik e:

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What you’ll lead and mana

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Manager, Information Technology | Service D

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LUS eight to ten (8-10) years progressively responsible related experience in area/s of assignment is required to obtain an advanced understanding of information and/or communication systems, operating systems, network communications, equipment and infrastructure.

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Preferred Special Skills, Knowledge, or Qualificat

ions