Manager Distribution

The Manager – Distribution is a support function in the Generac Supply Chain organization. The role is focused on pick, pack, and ship operations performance. The Manager – Distribution will ensure all distribution operations within the facility of responsibility are done with the consistency, reliability, and predictability our various Sales Offices require when servicing their customers. This role will be responsible for ensuring that pick, pack and ship processes are executed consistently within facility to Generac standards, that tools and applications are deployed and used optimally, and that pick, pack and ship operations financial and operational performances are meeting targets. The Manager – Distribution ensures that the programs related to safety and training are consistent with other Generac sites and become key factors for best employee retention. Creates and manages the Generac pick, pack, and ship operations teammates’ onboarding process in collaboration with the HR team (from initial staffing requirement to onboarding).

- Supervises of Pick, pack and ship operations of a site ensuring the entire pick, pack and ship processes are maintained and developed in accordance with the goals and compliance requirements of the Generac Sales Offices (same day shipping, productivity levels, seasonal variations and best customer experience).

- Monitors and manages the Generac DC operations financial and operational performances using relevant KPIs and reports performance periodically (at a regional or DC level: variance analysis, material management / inventory management best practices, mode/service performance, YoY comparison, Actual to Plan).

- Designs and directs the work of the team. Selects, coaches, and develops staff. Sets clear expectations to inspire and motivate the team. Manages performance recognizing achievement, providing feedback, and administering progressive discipline when necessary.

- Initiates and/or leads continuous improvement initiatives related to DC operations, update CI program lists and report periodically on progress.

- Maintains customer relations by ensuring seamless material flow process from incoming receiving and inspection to shipment of product to customers. Manages materials and movement between secondary distribution center including establishing/improving processes for system driven replenishments and customer shipments.

Minimum Qualifications

- Bachelor’s degree or equivalent

- 3 years’ leadership experience

- 5 years’ experience with technology solutions – WMS and ERP, or similar

- 5 years’ experience participating in and / or leading continuous improvement initiatives to reduce waste in the operation

Preferred Qualifications

- Experience with software solutions (ERP: SAP/Oracle, WMS)

- Experience designing and delivering training

- Information management experience including analysis of data

- Lean / six sigma certification

Knowledge, Skills, Abilities

- Ability to adjust priorities and manage time wisely in a fast-paced environment

- Knowledge of project management fundamentals

- Ability to identify and resolve high complexity process/system problems

- Ability to investigate and troubleshoot flow /process issues

- Strong conflict management and problem-solving skills

- Strong understanding of basic financial practices and budget management

- Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.

- Proficiency in Word, Excel, Power Point, and multiple business applications evaluation and reporting