Major Account Executive

Summary- Sells waste collection services to assigned major commercial and industrial new business opportunities. Develops and maintains relationships with current assigned major client accounts focusing on customer satisfaction, quality of revenue and selling within customer base.

Essential Duties and Responsibilities- Include the following. Other duties may be assigned.

Bolded Items are required for description.

- Sell waste collection services to target prospect assigned major commercial and industrial business opportunities.

- Develop and maintain business relationships with major customer accounts through periodic personal follow-up, proactive customer service, prompt attention and resolution to concerns or issues and timely contract updates. Manages on average 20-40 major customer accounts.

- Administer and preserve all price initiatives.

- Increase revenue potential through selling additional services.

- Retain existing major accounts through personal contact, proactive customer surveys and contract updates. Handle customer cancellation requests with priority and personal flow up.

- Input and maintain Salesforce database on major customers throughout region and other sales data information within Tower.

The following list of duties may be modified based on location requirements.

- Conduct effective sales presentations to by emphasizing saleable features.

- Utilize negotiation skills to close the sale and secure the contract.

- Prepare sales contacts and renewals with price quotes, credit terms and services.

- Manage major customer contracts, correspondence, pricing administration, etc.

- Complete major account status reporting requirements accurately and timely

- Achieve budget new sales, price increase, and major customer sales and retention goals.

- Follow up on commitments with customers to ensure 100% satisfaction.

- Execute the sales and overall goals of the Division as directed by management.

- Attend major industry trade shows as other associations throughout region i.e. BOMA, Orlando Economic Partnership, Apartment Association, CHFLA, and Chamber of Commerce as required.

Requirements:

Minimum Qualifications

- Bachelor's degree in business, marketing or related area preferred; minimum five years of sales experience; 1-2 years of experience selling to large accounts or complex contracts; or equivalent combination of education and experience.

- Waste Industry experience preferred.

- Effective communication skills with customers

- Knowledge of sales concepts, methods and techniques.

- Knowledge of general customer service philosophies.

- Ability to analyze and interpret general business and sales reports. Ability to write reports and business correspondence.

- Able to apply judgment in business situations.

- Strong user skills in MS Office Suite, (Word, Excel, PowerPoint) MS Outlook, Teams and Tower)

- Will travel within Quad (Orlando, Sanford, Lake County, Polk and Daytona) 70% of the time.

Minimum Criteria for Candidate Evaluation

- Demonstrates strong sales skills through building and sustaining business relationships with major clients.

- Exceptional customer service skills.

- Resolve customer issues in a timely manner through gathering appropriate information; analyze; and communicate solution(s).

- Self-starter, able to take initiative and provide results, proactive approach with customers.

- Able to adapt to a dynamic work environment

- Able to multi-task through balancing individual and team responsibilities.

- Effective oral and written communication skills.

- Confident in making presentations to small and large groups.

- Works with integrity, enthusiasm and creativity

- Driven by commitment to success through aligning work priorities with strategic goals and opportunities.

- Uses effective time management and organizational skills.

- Strives to continuously build sales knowledge and skills.

- Displays professionalism in behaviors and attitudes in and out of the work environment.

Physical Demands /ADA requirements

- While performing the duties of this Job, the employee is regularly required to frequently required to stand, walk and sit. The employee must occasionally lift and /or move up to 25 pounds.

Additional Details :

Waste Pro supports a diverse workforce and is an Equal Opportunity Employer. Waste Pro does not discriminate against individuals based on race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.