Lead Technical Support & Warranty Engineer-Digital Products

Are you passionate about improving capabilities, efficiency and performance? Would being part of digital transformation excite you? Join our industry-leading manufacturing team

Our Turbomachinery & Process Solutions team provides industry-leading products and services that optimize the extraction, production and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. We support and maintain critical equipment that keeps our business moving.

Take ownership of continuous improvements

As a Lead Technical Support & Warranty Engineer-Digital Products, Baker Hughes Valves ensure to provide excellent post shipment support to our customers. This critical role based in our Coimbatore, India Plant that provide post shipment technical support and when needed, coordinate cross-functional team activities to provide rapid response to warranty and technical support claims.

As a Lead Warranty & Technical Support Engineer-Digital Products, you will be responsible for:

- Handling all the L1 L2 L3 and L4 warranty positioner cases & participate in regular meetings with Engineering, product management to discuss positioner issues.

- Evaluating incoming post shipment claims for their assigned zone and perform the disposition within 24 hours

- Implementing dispositions for all repair, replace, or field service warranty cases

- Creating replacement orders for warranty cases & create RMAs for defective devices

- Evaluating returned digital devices & provide customer with evaluation reports.

- Performing a weekly escaping defect meeting with site stakeholders to share L2 issues and confirm CAPA closure

- Providing a case update for each customer claim with major milestone commitment date on a weekly basis

- Performi

Emerging Talent: ASPIRE Supply Chain

Would you like to build supply chain foundations? Do you want to accelerate your career? Start Date: Jan - July 2026 Join our Supply Chain team

Our Supply Chain Early Career Program inspires and guides recent graduates through career-shaping experiences. Program graduates have the foundations to make innovative contributions to our future.

Take your career to the next level

Our Early Careers program produces leaders capable of meeting challenges facing Supply Chain and Health, Safety and Environment. This two-year program consists of rotational assignments in Supply Chain roles combined with formal classroom training. You will also undertake projects, allowing you to build leadership and functional skills.

As part of our Early Careers Program, you will be responsible for:

- Working on diverse assignments in manufacturing, sourcing and materials management, logistics, quality, and process improvement, HSE and services operations

- Participating in structured career development, receiving coaching, and mentoring and on-the job-learning to create opportunities for career acceleration

- Attending a significant supply-chain training curriculum, including certification in LEAN Six Sigma, APICS and Supply Chain processes

- Networking globally and cross-functionally, leading program initiatives or projects with peers and interacting with global business leaders

- Solving critical business challenges through cross-functional, mission-based teams

Fuel your passion

To be successful in this role you will:

- Have a Bachelor's degree in Engineering, Manufacturing, Supply Chain or equivalent from an accredited university

- Have a maximum three years’ work experience post-degree

- Have a GPA greater than or equal to 3.0/4.0 or equivalent

- Be fluent in English (oral and written) and have effective communication skills

- Be geographically mobile (locations vary)

- Demonstrate experience and a passion for supply chain operations

- Applicant must be legally authorized to work in the United States as a U.S. citizen, lawful permanent resident, refugee, or temporary resident, and will not need employment sponsorship now or in the future

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone. In this role, we can confidently offer the following flexible working patterns:

- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. This role can have a shift based working pattern for some assignments.

- Occasionally remote working from home or another work location

Working with us

Working at Baker Hughes means being at the forefront of the energy transition. Our people are diverse, ambitious, and collaborative. Were on a mission to redefine the energy sector by unlocking the power of engineering, data, and science.

The Good Stuff

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace challenge with a package that reflects how much we value their input. Join us, and you can expect:

- Generous annual leave and money to spend on wellbeing activities

- Life assurance and income protection

- Private medical cover

- A defined contributory savings plan

- Additional elected benefits.

The annual pay scale for this position is between $68,866 - $93,174

Candidates for this role (office-based/ hybrid/ remote) must be located in or near the locations displayed above. The pay range/scale displayed above represents Baker Hughes’ good faith estimate of the minimum and maximum for this position at the time of this posting and applies to the possible locations for this position. Baker Hughes will issue a non-bias competitive offer; the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in some U.S. locations, not including equity or benefits. Where an applicant will ultimately fall within the pay range/scale depends on a variety of factors, including, for example, geographic work location, skillset, qualifications, internal pay alignment, level of experience, and demonstrated performance over time. Please keep in mind that the range stated above is the full base salary range for the role and does not include other forms of compensation. Your recruiter can share more about the pay range for this position during the hiring process.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, were committed to achieving net-zero carbon emissions by 2050 and were always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner, and more efficient.

Join us

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found

here

, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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