Lead, Solar Account Management

Job Summary:

The position provides direct supervisory leadership, coaching, training and positive motivation to a team of Solar Account Managers. The Lead is a sales centric role and like the Solar Account Managers, this position provides potential customers with expertise and education on residential solar products, helping homeowners become smart energy consumers.

Primary Responsibilities:

- Partners with Manager on new hire onboarding and manages day to day activities of assigned SAM/Sr. SAM team by providing coaching, training and expertise.

- Leads by example by fulfilling personal sales goals and expectations while driving overall team sales goals and expectations.

- Communicates regularly with Manager on team performance accomplishments, areas for improvement, associated action plans for improvement, and associated trends in either category that impact the business positively or negatively.

- Works with Manager on weekly team meeting facilitation.

- Conducts documented coaching/training sessions with team and communicates results to Manager.

- Audits Sales Calls and Sales Meetings to ensure quality, accuracy, and sales effectiveness standards are met.

- Manages team schedules, expenses, and time off requests.

- Works with Manager to conduct/complete expectation conversations, including performance management when needed.

- Ensure that all Solar Account Managers are delivering consistent sales messaging and brand representation. This includes an accurate representation of products and ensuring an exceptional customer experience.

- Ensure personal and team adherence to company policies and practices.

- Collaborates with Manager to support Solar Account Managers recruitment activities.

- Represents, as needed, company at public events such as home shows, auto shows, career fairs, etc.

- Other duties/responsibilities may be assigned.

Required Skills:

- Firm understanding of solar equipment and construction beyond solar leasing (e.g., inverters, modules, power optimizers, batteries/storage, racking, ground mounts, and other critical equipment related to constructing solar projects).

- Obtained any required solar industry standard certifications to prove aptitude and knowledge regarding the solar industry (e.g., NABCEP/SEI).

- Strong technical systems knowledge for CRMs and ability to manage multiple platforms weekly/daily.

- Sound understanding of Choice 360 system and IGS Energy Resi Commodity/HW Products.

- Basic knowledge of residential solar purchase options, including but not limited loan requirements, loan approvals, and ITC/IRA/SREC impacts to solar ownership.

- Regularly updates data points in CRM systems to reflect project status and progress, and audits team data as well.

- Maintains a good day-to-day calling pace to ensure an appropriate number of appointments are set weekly.

- Responds to any customer inquiries, including requests for quotes, typically within 24 hours or the next business day.

- Provides accurate solar quotes with minimal to no errors.

- Manages multiple pricing options with varying equipment configurations.

- Proper document management for all products via shared drive or SolarPath.

- Proficiently manages solar projects from the first point of contact to project completion.

- Efficiently articulates to Leadership any technical/project issues that may arise related to day-to-day responsibilities and/or solar projects.

- Ability to assist Leadership with training, as needed, for new hire onboarding.

- Proven track record of meeting and exceeding sales goals.

- Customer focused, results oriented.

- Strong time management skills; act with a sense of urgency.

Minimum Education, Experience and Requirements:

- Bachelor’s degree in Business, Marketing, Sales, or related field is preferred.

- 1-2 years of customer-facing and/or leadership experience.

- Must be available to work evenings and weekends.

- Must be available to travel as business needs require.

- Valid driver’s license with a good driving record, a reliable form of personal transportation, auto insurance coverage that satisfies the minimum requirement for the state.

Work Authorization: Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position.

Salary Range:

$60,000.00 - $60,000.00

- This range reflects base pay only. Incentive earnings, like commissions or bonuses, are not included.

This role is also eligible for an uncapped sales commission, as well as a monthly bonus, based on team performance.

# How We Support Your Wellbeing:

Our employees are our most valuable asset. That’s why at IGS, we are committed to offering a holistic benefit program that allows employees to stay healthy, feel secure, and maintain flexibility in their wellbeing journey.

- Healthcare Essentials: Comprehensive coverage including medical (plus free telehealth), dental, vision, and employer health savings account contributions.

- Mental Wellbeing: Robust support through Headspace and free mental healthcare visits for you and your dependents.

- Family Planning Support: Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services.

- Financial Readiness: Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools.

- Work-Life Balance: paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks.

# Equal Opportunity Employment:

It is the policy of IGS Energy to ensure equal employment opportunity in accordance with all applicable federal and state regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age, sexual orientation, gender identity, military status, and veteran status or other legally protected class under applicable law is prohibited. If you require a reasonable accommodation to complete any part of the application or interview process, please contact HRLOA@igs.com.