Key Account Manager

Would you like to join an organization that offers a dynamic and customer-focused environment?

At Velan, we stand out for the values that drive us, our leadership, and the passion that all members have in achieving results. With our head office in Montreal and 12 manufacturing sites worldwide, we manufacture and market ranges of complex and innovative valves for different sectors of activity.

We thus help our business partners in the primary and secondary sectors to be more efficient and competitive by reducing their total operational cost.

If you want to capitalize on your sales strategies this is a Key Account Manager opportunity that will interest, you!

Primary Responsibilities:

· Develop sales strategy and increase market share/value for key Refining, Chemical, Oil & Gas accounts with Coker units.

· Develop sales strategy and increase market share/value for Severe Service applications on Refining, Chemical, Oil & Gas accounts.

· Create progress reports and forecasts using KPIs.

· Review engineering schematics and isometrics.

· Troubleshoot and/or solve valve issues on-site and collaborate with customers.

· Work with the following Severe Service applications: Velocity Control, Steam Conditioning, Cryogenic application, and Fugitive emission control

· Conduct (RCA) Root Cause Analysis and suggest system improvements

· Customize engineered solutions and manage strategic accounts.

· Set expectations and maintain communication with customers.

· Understanding the customer and their needs, and effectively working with engineering team to offer insight and intelligence with respect to customer demands

· Work with engineering and LOB teams to align on client needs.

· Act as primary contact and relationship builder.

· Share insights that may benefit other teams or industries.

· Manage sales budget, forecasts, and opportunity funnel.

· Lead innovation sessions and identify new solutions with the collaboration from R&D team.

· Review pricing, reduce costs, and identify knowledge gaps of the company’s products at relevant accounts and educate customers on the company’s product line.

We offer you:

If you have:

Job Type: Full-time

Benefits:

Schedule:

•

Monday to Friday

Willingness to travel:

•

25% (Preferred)

Work Location: On the road