IT Support Service Desk Student Employee

Job Title:

IT Support Service Desk Student Employee

Location:

Palo Alto, CA

Job Summary and Description:

The IT Service Student Employee will assist the Service Desk team and other IT units regarding potential problems or issues affecting the EPRI computing community. The Student Employee will provide user support via phone and in person, troubleshooting and supporting Desktops, Laptops, mobile devices and printers.

Duties & Responsibilities:

Education & Experience:

Skills & Attributes:

Depending upon the operational needs of the department, basic to intermediate-level of knowledge and skills in the following areas:

The hourly rate range for Student positions are:

These ranges are an estimate, and the actual hourly rate may vary based on various factors, including without limitation applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The hourly rate may also be adjusted based on applicant's geographic location.

As an EPRI Student, you will not participate in EPRI’s Benefit Programs which includes health insurance, retirement benefits, vacation, sick leave (except as set required by law) and holiday pay. However, as a Student employee you are eligible for the benefits of Social Security, State Disability Insurance, and Workers’ Compensation Insurance.

For Student positions which require one to relocate to an EPRI office. Relocation assistance is not provided and the student will be responsible for covering all relocation costs/expenses.

EPRI participates in E-Verify, an online system operated jointly by the Department of Homeland Security and the Social Security Administration (SSA). EPRI uses the system to check the work status of new hires by comparing information from the employee's I-9 form against SSA and Department of Homeland Security databases.

EPRI is an equal opportunity employer. EEO/AA/M/F/VETS/Disabled

Together . . . Shaping the Future of Energy.

www.epri.com