IT Helpdesk/Bench Technician

Factors that may be used to determine your actual salary include your job specific skills, education, training, job location, number of years of experience related to this role and comparison to other employees already in this role.*

DSG is seeking an IT Helpdesk/Bench Technician to join our team in either Plymouth, MN or Fargo, ND. Inthis full time, hourly position, work typically ranges between 7am and 6pm CST, Monday through Friday, but may vary on occasion, according to business needs. As an IT Helpdesk/Bench Technician, you will be responsiblefor providing front-line technical support to DSG associates. This role addresses helpdesk tickets, performs workstation imaging, and assists with hardware maintenance under direct supervision. Position ensures effective and efficient service and response to internal stakeholders.

DSG is a people-centric, customer-obsessed, and growth-focused wholesale distributor. With over 130,000 (and growing!) products, not only are we one of the most diversified suppliers in the upper Midwest, we also have expertise in electrical, HVAC, plumbing, waterworks, utility, communications, and more! We have fun, we are friendly, and we embody a culture that genuinely cares for people far beyond their job title. Our purpose is to serve fellow employee owners, our partners, and communities toward building a better America, one job at a time. We are proud to be 100% employee owned, with an Employee Stock Ownership Plan (ESOP) that gives our employee owners a unique opportunity to build their personal wealth in addition to a traditional retirement plan.

A Typical Day in the Life of an IT Helpdesk/Bench Technician at DSG:

A Successful IT Helpdesk/Bench Technician Typically Has:

At DSG, We Offer Benefits Built for You: