Internal Communications Specialist, Campaigns and Frontline Communications

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

Copeland is seeking a strategically minded Internal Communications Specialist focused on Campaigns and Frontline Communications. This role ensures that corporate and global campaigns resonate with colleagues at all levels. The specialist will design channel strategies tailored for office-based as well as frontline colleagues and foster engagement through recognition and culture-building initiatives.

Global Internal Channel Strategy

- Oversee governance and optimization of internal communication platforms (intranet, newsletters, enterprise social tools)

- Develop and maintain channel usage guidelines to ensure consistency and accessibility

- Analyze engagement metrics and implement improvements to enhance reach and clarity

- Collaborate with IT and HR to integrate new tools and technologies for global communication

Editorial Planning & Content Governance

- Create and manage a global editorial calendar that aligns corporate priorities with local relevance

- Coordinate with regional stakeholders to source and adapt content for diverse audiences

- Enforce brand voice, tone, and compliance standards across all communications

- Conduct periodic content audits to ensure quality and alignment with strategic objectives

Transformation & Change Communications

- Partner with change management teams to develop communication strategies for major organizational initiatives

- Craft empathetic, action-oriented messaging that guides employees through transitions

- Develop toolkits and FAQs to support leaders in communicating change effectively

- Monitor readiness and sentiment through surveys and feedback channels

Integration & Alignment Messaging

- Design campaigns that foster cultural and operational integration across regions and business units

- Use storytelling and localized messaging to build trust and shared identity

- Facilitate cross-functional collaboration through communication initiatives

- Measure success through engagement surveys and participation in integration activities

Required education, experiences & skills:

- Bachelor’s degree in communications, journalism, or related field (or equivalent experience)

- 3-5 years in global communications or change management roles

- Demonstrated passion for communications, with a strong commitment to crafting clear, engaging, and impactful messaging that supports organizational goals

- Expertise in channel governance and editorial planning

- Strong stakeholder management skills

Preferred Education, Experiences & Skills

- Experience with enterprise social platforms and analytics tools

- Familiarity with M&A communications and global integration strategies

Why Work in St. Louis, Missouri

Our facility is located in St. Louis, famous for its Gateway Arch standing at 630 feet tall. St. Louis is a family-friendly, historic metropolitan area with a low cost of living and first-class schools. The city offers excellent restaurants, shopping areas, art galleries, and numerous festivals throughout the year, making this an exciting place to live and work.

Our location is the host of Copeland’s corporate headquarters. Our products have become household names that support the comfort and well-being of our customers. The employees at this location provide support to the various businesses within the platform, allowing for many networking opportunities across businesses.

This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset, which is the understanding that teams will work together in-person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers.

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com