Inside Sales Representative

Description:

ABOUT US

Black Label Services (BLS) originally started in the Oil & Gas market, building a strong presence by providing full automation systems to well-site locations and becoming a competitive parts distributor. Within a few years, we emerged as a leader in well-site automation, and as we added talent to our roster, we expanded our market base beyond Oil & Gas providing superior turn-key solutions. Today, BLS continues to lead the oil and gas industry while also excelling in Renewable Natural Gas (RNG), biogas, and water treatment facility markets. We deliver exceptional solutions through innovative electrical engineering, UL508 panel fabrication, advanced SCADA programming, and custom power distribution systems. Our expertise in automation, controls, and power distribution ensures optimal performance, while our commitment to safety and quality sets us apart as a trusted partner. With a proven track record of success, we provide reliable, efficient, and sustainable systems that meet the unique demands of RNG and biogas facilities, driving the renewable energy industry forward.

POSITION SUMMARY

This role will assist new and current oil and gas automation customers, outside sales team and purchasing manager though creating orders and updating the internal ERP system. This role assists the Outside Sales and Purchasing departments fulfill customer requirements by creating quotes and orders in the computer system. This role requires strong customer service, organizational, analytical, and computer skills.

Requirements:

ROLE AND RESPONSIBILITIES

- Enter quotes, sales, service, and purchase orders into company ERP system.

- Serve customers in person and over the phone to help grow sales.

- Coordinate, fulfill, and follow up on customer orders.

- Build and maintain lasting relationships with teammates, customers, and vendors.

- Assist walk-in customers to identify the appropriate products and solutions for their requirements.

- Communicate with vendors to expedite and follow up with customer needs.

- Create new part numbers in the company database.

- Maintain accuracy of computer system transactions and records.

- Update vendor delivery dates to accurately reflect changes and ensure reliable system data.

- Effectively use inventory software to retrieve stock status, customer, and order information.

- Process customer returns ensuring inventory and accounting accuracy.

- Other duties such as assisting with quarterly inventory counts will be assigned.

ROLE AND RESPONSIBILITIES

COMPETENCIES

- Strong attention to detail at all times

- Proficient in Microsoft Office (especially Excel and Outlook)

- Customer-service orientation: maintains a helpful, friendly attitude under stress

- Technical aptitude and willingness to learn mechanical and electrical product concepts

- Professional-level mathematical, verbal, and written communication skills

- Ability to lift up to 50 pounds

- Fluent in reading, writing, and speaking English

EDUCATION, CERTIFICATIONS, EXPERIENCE

- Industrial inside sales and/or purchasing experience (preferred)

- Experience with industrial automation and electrical equipment (desired)

- Familiarity with Epicor P21 software (a plus)

WORK ENVIRONMENT

- Work in a fast-paced environment

- Provide solutions for opportunities of improvement

- Willing to get into the details to find issues

- Team-oriented

- Position is standard Monday-Friday week with overtime as needed to complete duties and projects

BENEFITS

- Medical, Dental, and Vision Insurance

- Life Insurance Fully Covered by the Company

- Employee Assistance Programs (EAP)

- Insurance for Accidents, Hospitalizations, and Critical Illness

- 401K with company match.

- Accrued Paid Time Off (PTO)

- Paid Holidays

EQUAL EMPLOYMENT OPPORTUNITY

Black Label Services is committed to creating a diverse, inclusive, and equitable environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, military or veteran status.

Candidates must successfully complete a pre-employment background check and drug screening.

Applications will be accepted until the position is filled.