Inside Sales Representative (PPE, Small Tools & Consumables)

Quoting & Inside Sales

- Review and interpret customer RFQs, material take-offs, and equipment lists related to PPE, small tools, and consumables.

- Translate refinery and oil & gas terminology into accurate product selections.

- Identify missing details or suitable substitutions when necessary.

- Build competitive, margin-conscious quotes aligned with company pricing strategy.

- Respond to RFQs in a timely and professional manner.

- Coordinate closely with outside sales and operations teams to align scope and pricing.

- Ensure accuracy of SKUs, lead times, and product specifications prior to quote submission.

- Maintain quote tracking and follow-up for conversion.

Procurement / Buying Responsibilities

- Source products from approved vendors and manufacturers.

- Negotiate pricing and manage vendor relationships.

- Evaluate alternate manufacturers when necessary to maintain competitiveness.

- Monitor lead times and inventory availability.

- Issue purchase orders and manage order confirmations.

- Coordinate with warehouse and operations to ensure timely fulfillment.

- Track cost changes and maintain updated pricing in ERP system.

Industry Knowledge Requirements

- Refinery / turnaround terminology

- Confined space equipment

- Gas detection systems

- Breathing air equipment

- FR clothing standards

- Respiratory protection (NIOSH ratings, cartridge types)

- Hand and power tools commonly used in industrial maintenance

- MRO supply environments

- Industrial drill bits, abrasives, and fasteners

Candidate must be able to interpret shorthand descriptions, understand manufacturer cross-referencing, and identify specification mismatches without excessive clarification.

Qualifications

- 3+ years experience in industrial distribution, oil & gas supply, or MRO environment preferred

- Strong product knowledge in PPE, small tools, and consumables

- Experience with ERP systems and quoting platforms

- Strong math skills and margin awareness

- High attention to detail

- Ability to work in a fast-paced, deadline-driven environment

- Strong communication skills (internal and external)

Core Competencies

- Analytical thinking

- Commercial awareness (margin protection)

- Problem solving

- Vendor negotiation

- Technical product knowledge

- Independent decision-making

- Urgency and responsiveness

What Success Looks Like

- Accurate and competitive quotes

- Minimal clarification required from customers

- Strong vendor relationships developed

- Improved gross margin performance

- High quote-to-order conversion rate

- Reduced quoting cycle time