Inside Sales Representative

Overview:

Triple-S Steel is a family-owned business that has grown into one of the largest suppliers of structural steel products in the country. With a commitment to excellence, innovation, and strong core values, we pride ourselves on creating a culture where team members are empowered to make a difference and grow professionally.

We are seeking a motivated and customer-focused Inside Sales Representative to join our team. The Inside Sales Representative is responsible for selling company products and services and expanding business with both new and existing customers. This role prepares customer quotes, processes sales orders, and ensures accurate order entry, tracking, and follow-up. During order execution, the Inside Sales Representative coordinates closely with Operations and Outside Sales to meet or exceed customer expectations. A key focus of this role is building and maintaining strong relationships with current and prospective customers to support long-term business growth.

Candidates with prior experience in construction materials, industrial supply, heavy equipment or metals industry counter/inside sales or customer service are encouraged to apply.

Our company offers great benefits, from tuition reimbursement to training and development opportunities. We also offer medical, dental, vision, FSA, HSA, commuter, long-term disability and group life insurance programs. Come join our team!

Job closes January 30, 2026

jeanine.moore@sss-steel.com

Compensation range is $45,000.00 to $65,000.00 plus incentives

Responsibilities:

- Maintaining and expanding customer database.

- Attending sales group meetings.

- Capturing of accurate and complete information in customer relationship management.

- Quoting and handling order execution from acceptance to completion.

- Coordinating between customer and traffic dispatcher to insure on-time delivery of material.

- Communicating with customers in regards to current relative market information and capturing relative feedback.

- Obtain and provide feedback on Competitor pricing/equipment to Management

- Establish creditable relationships with new customers and maintain ongoing relationships with existing customer base

- Manage a database of potential customers and contact them on a regular base for new opportunities

- Team with Outside Sales Rep to build a pipeline of opportunities and close sales

- Make Outbound Sales calls to prospect new customers provided by OSR/Mgt.

- Note suggestions or complaints and communicate to the Quality/Operations group.

- Utilize CRM Software to keep track of important customer ‘touches’.

- Support the Quality System of the Company.

Qualifications:

- Associate’s degree from an accredited institution or equivalent experience in Inside Sales.

- Ability to multitask effectively in a fast-paced environment.

- Proficient computer skills, including typing, numeric data entry, and use of Microsoft Word, Excel, and Outlook.

- Ability to work effectively in a team-oriented environment.

- Exceptional communication skills.

- Strong problem-solving abilities and creative thinking skills. Basic mathematics and computer skills (Microsoft Office Products).

- Fabrication or estimating experience is prefered