Inside Sales Representative

About Us: We’re Metal Supermarkets, the world’s largest small-quantity metal supplier with stores across the US, Canada, and the U.K. We value teamwork, growth, and delivering top quality customer service in the metal industry.

Job Description: The Inside Sales position involves a mix of quoting, entering orders, and sourcing a wide range of materials to fulfill customers’ needs. We’re looking for someone proficient in both phone and email sales, who enjoys interacting with customers and problem solving.

The training process begins in the warehouse, where you will learn about the materials we carry and acquire a basic knowledge of our equipment (mainly saws and shears). Though this is a sales job, you must be comfortable working in a warehouse environment and be able to do some moderate lifting / physical work as part of the training.

Key Responsibilities:

· Answer calls and respond to customer requests by email

· Accurately document all sales activity and customer interactions in the operating system

· Quote a wide range of metal types, and source hard-to-find metals

· Understand customer needs and tailor solutions to meet their requirements

· Coordinate with other members of the sales team to ensure all inquires are accounted for

· Build and maintain strong relationships with new and existing customers

Qualifications:

· Proven experience in inside sales, customer service, or a related field (1–3 years preferred)

· Strong communication and interpersonal skills

· Ability to work independently and as part of a team

· Comfortable using ERP software and Microsoft Office Suite

· High level of motivation and a positive attitude

What We Offer:

- Competitive base salary

- Monthly bonuses after 3 months of employment

- Medical benefits after probation

- RRSP matching

- A supportive and collaborative team environment

If this sounds like your idea of an excellent job, we can’t wait to meet you.

Check out our Website at www.metalsupermarkets.com

Job Types: Full-time, Permanent

Pay: $27.00 per hour

Expected hours: 40 per week

Benefits:

- Dental care

- Extended health care

- Life insurance

- RRSP match

Experience:

- Inside sales: 1 year (preferred)

Work Location: In person

Application deadline: 2025-08-17