Information Technology Support Technician

IT Support Technician ––

Contract – Hartford, CT – $25.00- $30.00/hr.

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client

is seeking an IT Support Technician

Role Description

Assists in imaging process and provisioning of applications

• Provides day-to-day support for end users desktop issues (hardware/software)

• Effectively manage workload

• Provide outstanding customer support in a timely, and efficient manner by analyzing, diagnosing, and resolving problems and requests within service level

• Will be required to work in Warehouse as needed (no experience needed)

o Making boxes, boxing computers, knowing the correct accessories to include

o Pallet Jack for moving packages

§ Unloading packages from Dock

§ Loading packages on the Dock

§ Moving around to storage areas

Skills & Requirements

• Fantastic customer service stills – A+++

• Go getter, energetic personality – must be a hustler!

• College Degree

• Must be well organized

• Experience using computer hardware and software applications

• Must be able to lift 50lbs without assistance

• Must be reliable

o 5 days a week – Monday through Friday - 8:00am-4:30pm includes 30 min lunch (non-negotiable)

o Call outs are reviewed & watched closely

o Cannot make up hours when taking any time off

o Limit of cell phone uses during work hours

o Office based only - Hartford, CT

o No OT

o No Teams allowed on mobile devices

Pluses, nice to haves?

• a+ certification

• Light experience with imaging process and provisioning of applications – must be

• Light experience providing day-to-day support for end users desktop issues (hardware/software

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.