Inbound Call Center Assistant

We are currently hiring Inbound Call Center Assistants to support our growing customer service team. If you're passionate about helping others, enjoy working in a fast-paced environment, and are looking for a rewarding role where every day brings something new, we encourage you to apply.

As an Inbound Call Center Assistant, you'll be the first point of contact for a wide range of local and international clients, delivering professional and friendly service with every interaction.

Key Responsibilities of an Inbound Call Center Assistant:

Answer and manage incoming customer calls efficiently and courteously

Provide accurate information, resolve issues, and ensure a positive experience

Handle a variety of inquiries – from product support to general questions

Record call details and maintain accurate and up-to-date client information

Work collaboratively with team members to maintain service excellence

What We’re Looking For in an Inbound Call Center Assistant:

Strong verbal communication and interpersonal skills

A calm, patient, and professional demeanor on the phone

Ability to handle multiple tasks in a structured and organized manner

A team-player mindset with a proactive approach to problem-solving

Prior experience in a customer service or call center role is a plus, but not required – training is provided

What You Can Expect as an Inbound Call Center Assistant:

Competitive hourly pay

Flexible work options with full-time and part-time roles

Comprehensive training and support from day one

A positive, team-based work culture

The opportunity to interact with a variety of clients from around the world

Ready to take the next step in your customer service career as an Inbound Call Center Assistant?

Apply today and become part of a team where your communication skills and customer-first attitude will be valued and rewarded.

Job Types: Full-time, Part-time

Pay: $20.45 - $24.63 per hour

Benefits:

Shift:

•

Day shift

Work Location: In person