Import Logistics Coordinator

Overview:

We are seeking an experienced Import/Export Administrator to manage international shipments of Copper-Nicke and Stainless Pipe, Fittings, Flanges, and Tubing while also supporting the Director of Strategic Accounts with customer-facing sales activities.This hybrid role blends compliance and logistics expertise with strategic account support, ensuring that U.S. Department of Defense and industrial customers receive timely, compliant, and value-added service. The Administrator will coordinate shipments, manage Customs and trade compliance, and also contribute to RFQ responses, order tracking, customer service and customer engagement initiatives.

Responsibilities:

Import/Export Documentation & Clearance

- Oversee all import/export activities related to CuNi and Stainless Products.

- Coordinate and manage Customs clearance through a third-party Customs Broker.

- Ensure accurate and timely submission of entry packets, HTS classifications, and documentation (commercial invoices, packing lists, mill test reports, etc.).

- Validate Customs Broker deliverables for accuracy and compliance.

Defense Trade & Compliance

- Manage and track shipments tied to DoD contracts and U.S. government procurement programs.

- Administer the PIEE DFE process, including shipment acceptance, invoicing, and documentation uploads.

- Maintain compliance with DFARS, Section 232, Buy American, and other applicable trade requirements.

Customs & Regulatory Management

- Act as the primary liaison with CBP, Customs Broker, freight forwarders, and carriers.

- Maintain up-to-date knowledge of U.S. import/export regulations, including Section 232 tariffs, quotas, and exemptions.

- Prepare and maintain audit-ready records for internal and external compliance reviews.

- Investigate and resolve Customs holds, discrepancies, or delays.

Process Management & Reporting

- Develop and maintain import/export SOPs and compliance checklists.

- Track duty and tariff exposure; assist in cost analysis related to trade policy changes.

- Provide regular reporting on broker performance, clearance timelines, and compliance metrics.

Logistics

- Manage and track all costs associated with freight.

- Work closely with freight forwarder to manage shipments and provide Purchasing and Sales with accurate and up-to-date information on shipment status.

Process Management & Reporting

- Develop and maintain import/export SOPs and compliance checklists.

- Track duty and tariff exposure; assist in cost analysis related to trade policy changes.

- Provide regular reporting on broker performance, clearance timelines, and compliance metrics.

Strategic Account Sales Support

- Partner with the Director of Strategic Accounts to service shipbuilding, defense, and key industrial customers.

- Prepare customer-facing documentation: RFQ responses, pricing proposals, delivery schedules, and compliance statements.

- Track order status from quote to delivery, proactively updating customers and internal teams.

- Coordinate internally (operations, quality, finance) to ensure timely and accurate fulfillment of strategic account orders.

- Collect and analyze customer feedback, providing insights to the Director of Strategic Accounts for account growth strategies.

- Support trade-show preparation, presentations, and sales reports where compliance expertise intersects with customer requirements.

- Maintain CRM/ERP entries for strategic accounts, ensuring accurate sales pipeline visibility.

Qualifications:

Education and Experience:

- Bachelor’s degree in Supply Chain, International Business, or related field preferred. Equivalent work experience considered.

- 3–5 years of experience in import/export administration, Customs brokerage management, or defense trade compliance.

- Familiarity with PIEE DFE processes and DoD procurement systems required.

- Strong understanding of CBP procedures, EAR, USMCA, CoO, HTS classification, and Customs entry processes.

- Prior experience in quoting, sales reporting, or customer order tracking preferred.

- Demonstrated DDTC & ITAR experience is a plus.

Skills:

- Detail-oriented with strong organizational and documentation skills.

- Ability to manage multiple shipments, deadlines, and regulatory requirements simultaneously.

- Strong written and verbal communication skills for internal and external coordination.

- Customer service mindset with the ability to support strategic sales functions.

- Proficiency with ERP systems, CRM tools, and Microsoft Office Suite.

Preffered Qualifcations:

- Prior experience working with Copper Nickel and Stainless Steel materials in a defense or industrial supply environment.

- Knowledge of DFARS, ITAR, and Section 232 tariffs.

- Experience coordinating with major U.S. shipyards, primes, or defense contractors.

- CES, CIP certification a plus.

- Licensed Customs Broker or Certified Customs Specialist (CCS) credential a plus.