Governance and Executive Support Manager

PHYSICAL OFFICE LOCATION: PEC Headquarters - 201 S Ave F, Johnson City, TX 78636

Hybrid Work Options Available

$142,480.00 Minimum Starting Base Pay* + KPI Bonuses + Competitive Benefits

- Qualifications may warrant greater starting base pay within the full pay range. Individual base pay is determined by experience, job-related skills, and relevant education or training.

Position Summary

This position is responsible for the overall administration, management, planning, directing and coordinating of governance matters and supporting the work of the PEC Board of Directors. The position is also responsible for overseeing and managing a team of executive assistants who support Senior Leadership at PEC. The role is crucial to ensuring a high level of collaboration and support of multiple cooperative functions.

Essential Duties & Responsibilities

Governance

- Maintain detailed understanding of legal and other compliance requirements, including those under PEC bylaws, tariff, policies and other corporate governance documents

- In coordination with the Legal and Compliance departments, maintain and prepare corporate documents

- Supervise the work of governance employees to ensure adherence to quality standards, deadlines and proper procedures, correcting errors or problems

- Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes

- Maintain superior relations with all levels of clients, including Board of Directors, Members, management and staff

- Oversee planning and creation of meeting agendas and material preparation for Board of Directors’ meetings

- Provide long range planning for Board of Directors policy development, including strategic topics and sequencing

- Identify and monitor completion of Board of Director requests

- Supervise the administration of the PEC open records program

- Manage Board of Director’s elections, including delivery of uniform, impartial and fair administration, coordination of cross-functional teams, supervising member engagement, educational communications, and contacts, and oversight of election services provider

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- Perform analysis and troubleshooting of issues reported by members or internal business units

- Develop and report on program procedures, performance measurements, tracking procedures, budget and guidelines

- Design, write and edit materials including memoranda and correspondence for internal and external use

- Schedule appointments and meetings

- Coordinate activities with other departments

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Executive Support

- Supervise and manage the executive assistants(EAs) that support the PEC Senior Leadership Team, ensuring smooth daily operations and that a high-level of administrative support is provided

- Set clear performance goals and expectations for EAs and provide regular feedback

- Foster collaborative communication among the EAs

- Conduct regular meetings to discuss: weekly calendars, schedules, events, challenges, share best practices, and facilitate team development

- Collaborate with executives to determine needs and find ways to enhance EA support

- Identify opportunities for professional development

- Maintain, identify and lead technology solutions in coordination with the IT Department to optimize functionality and efficiency

- Implement corporate and departmental policies, procedures and service standards in conjunction with management

- Develop and maintain high standards for all tasks, ensuring accuracy and consistency

- Ensure compliance with organization policies and procedures

- Provide guidance and support for complex tasks

- Maintain the security of confidential information

- Stay abreast of advances in technology

- Demonstrate regular and prompt attendance

- Perform other related duties as necessary or assigned

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Supervisory and/or Leadership Responsibilities

A full range of supervisory activities, training, evaluation, counseling and recommendation for termination. This includes, but is not limited to, effectively communicating organizational policies and other information to subordinates, ensuring that employees have a clear understanding of their responsibilities

Knowledge, Skills & Abilities

- Knowledge of business and management principles including strategic planning, resource allocation, leadership techniques and budgeting

- Knowledge of corporate governance issues, with experience in utility or power industry favore

- Knowledge of principles and processes for providing customer service

- Knowledge of fiscal and budgetary processes

- Skilled in planning, organizing, and time management

- Skilled in prioritizing and managing changing priorities

- Skilled in Microsoft Office Suite and other relevant software and technologies

- Skilled in the use of project management tools and collaboration platforms

- Skilled in preparing and conducting presentations

- Skilled in anticipating, identifying, analyzing and resolving conflict and problems

- Skilled in monitoring and managing performance

- Skilled in appropriately interpreting policies and guidelines

- Skilled in drafting briefing materials and policies

- Ability to lead and train others

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- Ability to communicate effectively orally and in writing

- Ability to listen and understand information provided orally and in writing

- Ability to handle sensitive and confidential information with the utmost discretion and professionalism

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Minimum Qualifications - (Education, Experience)

- Bachelor’s Degree

- Directly related experience may substitute for education

- Five years of Corporate Governance experience

- Three to five years of supervisory experience, including three of years of direct supervisory experience (preference for supervision of administrative professionals)

- Valid Driver’s License

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

- The employee may be required to stand; reach with hands and arms, stoop and kneel

- The employee may be required to sit or stand for long periods of time

- The employee may be required to lift, carry, push, pull or move up to 25 pounds

- The employee may be required to travel

- Exempt employees receive a fixed bi-weekly salary to compensate them for all hours worked during each pay period

- This position may be required to work more than 40 hours per week

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative.

Position Open Until Filled

Pedernales Electric Cooperative is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected Veteran status, age, or any other characteristic protected by law.