W.T. Hight Company

Front Desk Clerk & Purchasing Coordinator

LocationPembroke, MA
Job TypeFull-time
Salary$37,440-$41,600

About This Job

Job Summary

We are seeking a highly organized and personable Front Desk Clerk & Purchasing Coordinator to join our team. This hybrid role combines front desk responsibilities with purchasing and vendor coordination duties. The ideal candidate will be the first point of contact for visitors and callers, while also managing procurement activities, maintaining inventory levels, and working closely with vendors to ensure timely and accurate shipping and delivery of goods.


Front Desk Duties

Greet and welcome guests as they arrive, ensuring a positive first impression.

Manage incoming calls, utilizing effective phone etiquette and maintaining professionalism at all times.
Operate phone systems to direct calls appropriately and take messages when necessary.
Perform clerical duties including data entry, filing, and maintaining office organization.
Provide information about services offered and respond to inquiries from clients.
Maintain confidentiality of sensitive information in accordance with company policies.
Proofread documents for accuracy before distribution or filing.
Collaborate with other departments to ensure smooth operations within the office.


Purchasing & Inventory Duties:

Source and order caster supplies, equipment, and other materials as needed.
Create and manage open purchase orders and ensure timely approvals.
Track ship dates, work with vendors on improving ship dates if needed.
Maintain accurate records of purchases, pricing, and vendor information.
Keep open orders organized.


Vendor Coordination:

Communicate regularly with vendors to confirm order details, shipping timelines, and resolve any issues.
Negotiate pricing, terms, and delivery schedules with suppliers.
Monitor and follow up on backorders or delayed shipments.
Build and maintain strong relationships with key vendors and service providers.


Qualifications:

High school diploma or equivalent; associate degree or higher preferred.
2+ years of experience in an administrative, purchasing, or customer service role.
Strong computer literacy with proficiency in office software applications.
Excellent phone etiquette and communication skills, both verbal and written.
Familiarity with office management procedures and receptionist duties is a plus.
Ability to handle multiple tasks efficiently while maintaining attention to detail.
Strong organizational skills with the ability to prioritize tasks effectively.
A positive attitude and a commitment to providing outstanding customer service.


Job Type: Full-time


Pay: $18.00 - $20.57 per hour


Expected hours: 40 per week


Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance


Schedule:

8 hour shift
Day shift
Monday to Friday
No weekends


Ability to Commute:

Pembroke, MA 02359 (Required)


Ability to Relocate:

Pembroke, MA 02359: Relocate before starting work (Preferred)


Work Location: In person

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