Inwood Development

Front Desk Coordinator/Administrative Assistant

Glendale, CA

Part-time

$43,680-$72,800

About This Job

We are passionate about providing luxury aesthetic treatments in a calming, client-focused environment. Our team of skilled professionals is dedicated to enhancing natural beauty and delivering exceptional service. We are currently seeking a friendly, organized, and professional Front Desk Receptionist to be the first point of contact for our clients and help ensure a seamless spa experience from start to finish.

Key Responsibilities:

•

Greet clients warmly and create a welcoming, professional atmosphere

•

Manage appointment bookings, confirmations, cancellations, and follow-ups

•

Answer phone calls, respond to emails, and handle general inquiries

•

Maintain a clean, organized, and presentable front desk and waiting area

•

Process payments, issue receipts, and manage daily cash/credit transactions

•

Provide detailed information about services, promotions, and memberships

•

Collaborate with aestheticians and medical providers to maintain efficient scheduling and workflow

•

Ensure client forms and documentation are completed and filed properly

•

Handle client concerns with grace and escalate issues as needed

•

Support light sales efforts by recommending treatments, memberships, or products when appropriate

•

Assist with social media content creation or engagement to help market the business

Qualifications:

•

Previous front desk, spa, or hospitality experience preferred

•

Excellent customer service and communication skills

•

Comfortable working in a fast-paced, client-focused environment

•

Professional appearance and demeanor

•

Proficient in scheduling software and Microsoft Office (experience with spa software is a plus)

Perks & Benefits:

•

Employee discounts on treatments and products

•

Opportunities for growth and advancement

•

Positive, team-oriented work environment

Job Type: Part-time

Pay: $21.38 - $35.00 per hour

Expected hours: 35 per week

Schedule:

•

4 hour shift

•

8 hour shift

•

Day shift

•

Morning shift

Application Question(s):

•

What does “exceptional customer service” mean to you, and how do you deliver it?

•

On a busy day, you’re answering phones, checking clients in, and a delivery arrives. What’s your approach to prioritize tasks in the moment?

•

Describe a time when you noticed something was wrong or could be improved at work, and you took the initiative to fix it. What did you do?

•

A client walks in for an appointment but appears frustrated because they had to wait 15 minutes. How would you handle the situation?

Work Location: In person

Front Desk Coordinator/Administrative Assistant

About This Job

Key Responsibilities:

Qualifications:

Perks & Benefits:

Job Type: Part-time

Pay: $21.38 - $35.00 per hour

Expected hours: 35 per week

Schedule:

Application Question(s):

Work Location: In person

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