Field Service Technician - Central/Northern MA

# Job Description:

The role of the Field Service Technician (internally called Maintenance Technician) will be a critical part of the Maintenance Department, reporting to the Director of Field Maintenance In this role you will be responsible for helping to maintain 100+ gasoline locations along with a team of technicians. There will be on-call rotations with this position. This is a field-based position where you are working with station dealers and managers on a regular basis. You will be responsible for maintaining Passport and VeriFone POS systems as well as dispensers. This is a field-based position and we will provide a company-issued work truck for this role, the territory will be central/northern MA.

For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner’s integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work.

We’re excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We’re looking for passionate people with great ideas to contribute to our company’s future. If you’re motivated by what’s next, Global Partners can provide you with the opportunities to push your career to the next level.

The Types of “Energy” You Bring

- Excellent written and verbal communication skills.

- You are self-motivated and like to take initiative.

- You are a team player with a positive attitude.

- You have strong time management skills.

“Gauges” of Responsibility

- Conduct regular inspections and preventive maintenance on mechanical, electrical, and plumbing systems.

- Diagnose and repair equipment malfunctions in the field.

- Respond promptly to service requests and emergency calls.

- Maintain accurate records of maintenance activities and repairs.

- Ensure compliance with safety regulations and company policies.

- Collaborate with other technicians and departments to coordinate repairs and upgrades.

- Travel to various job sites across New England as needed.

- Maintain and upgrade Dispensers and POS systems in 100+ sites across New England.

- Perform onsite maintenance of UST equipment and alarms as needed.

- Daily travel with occasional overnights.

“Fuel” for You

- Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.

- Health + Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.

- The Road Ahead – We offer 401k and a match component!

- Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.

- Give Back! We believe in community support. We know everyone gives in their own way, that’s why we offer paid volunteer time-off to you to help an organization of your choice.

The GPS of our Interview Process

- First thing's first, if you’re interested in the role, please apply.

- A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity a recruiter will contact you.

- We conduct virtual and in-person interviews and provide additional interview information or other items needed at that time.

Qualifications

- Vocational or Technical Education preferred.

- Experience working in the petroleum industry a plus.

- Preferred knowledge of Fuel Dispensers and Point of Sale systems is a plus.

- You manage and take ownership of your work with limited supervision.

- You consistently meet deadlines and are results-oriented.

- Willing to learn and become certified on different POS systems and components.

- Occasional light handy man work as needed may be requested.

- Excellent written and verbal communication skills.

- Familiar with Microsoft Office, Word, Windows, IT capability is a plus.

- Experience in retail petroleum industry is a plus.

We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.

- Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.