Job Title: Field Operations Coordinator
The Field Operations Coordinator will support field office operations staff to ensure smooth operations. Will be responsible for coordinating and executing on a variety of administrative operational matters that impact field operations and will also be responsible for supporting operational execution for onboarding, offboarding and general personnel changes to ensure smooth operations. This role will report to operations and receive direction from key field operations staff.
PRIMARY DUTIES AND RESPONSIBILITIES: (essential functions, not an all-inclusive):
General:
•Provide general support of office and field staff.
•Greet all visitors and employees that visit office and assist them with what may be needed
•Receive and distribute mail and packages
•Help troubleshoot IT helpdesk tickets that impact the field and office staff
•Keep office organized and tidy, maintaining office supplies.
•Ensure office operations are running smoothly and report any needed maintenance.
•Coordinate travel, hotel and rental reservations for general operational purposes.
•Assist with arranging team events/ SWAG, trainings and meetings
•Ensures cost impacts to the business are considered in all tasks
Onboarding/ Offboarding:
•Responsible for onboardings and offboarding’s as applicable and coordinating high volume project ramp ups/ ramp downs (onboarding/ offboarding).
•Responsible for delivery and collection of devices and PPE for field employees.
•Set up and deliver/ship electronic devices and PPE to new team members (or existing team members) as needed.
•Coordinate and set up travel arrangements, hotel and rental car arrangements for onboarding/ offboarding purposes.
•Send and receive Fedex Shipping labels / packages for onboarding / offboarding for equipment.
•Coordinate the collection of electronic devices/ assets with Field Operations Specialist for inventory management.
•Maintain Verizon account with updates (deactivating lines, assigning new lines, unassigning lines, etc).
•Deliver and obtain equipment checklist from all team members and upload into database for recording purposes.
•Responsible for setting up new hires in client systems and offboarding employees from clients systems, as applicable.
•Support Field Operations Specialist with transporting fleet to be serviced or positioning fleet for onboarding or exchanges, returning rental cars, fueling vehicles, placement of decals, and telematics, etc.
Field Operations:
•Assist existing field employees with any PPE or fleet equipment issues or concerns that arise and escalate as needed.
•Maintaining the warehouse, keep clean and organized.
•Responsible for partnering with Field Operations Specialist when select operational inventory items are needed for replenishment.
•Maintain training records and certification records for field employee
•Identify and execute on process improvement areas for optimal efficiency
•Support Field Operations Specialist as needed with special projects, etc
•Performs miscellaneous job-related duties as assigned
Qualifications:
•2 years minimum in an administrative role preferred
•High School Diploma or equivalent
To be Successful in the role you must:
•Ability to work independently and be self-sufficient, taking initiative
•Customer Service focused
•Strong organizational and multi-tasking skills
•Demonstrated ability to learn new applications quickly.
•Able to maintain confidentiality
•Work well with others and promote a positive team environment
Work Environment:
This is an in-office role, Mon- Friday, some weekends possible if the operation necessitates. Work will involve working both in an office environment, working at other sites (i.e. hotel) and working in the operation, driving fleet to and from various sites to position them for the operation.
Job Type and Compensation:
Full Time
$25.00 - $30.00 per hour, depending on experience.
{{busunitname}} is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
The Company makes hiring decisions based solely on qualifications, merit, and business needs at the time.