Factory IT/OT Specialist - Atkins

The Opportunity

Step into a role where technology meets operational excellence! As an IT/OT Support Specialist at Hitachi Energy, you’ll be the go-to expert for onsite IT and OT support across factory and office environments. From troubleshooting critical systems to acting as the first responder for cybersecurity incidents, you’ll play a vital role in keeping our operations secure and efficient. This is your chance to work with cutting-edge technology, collaborate with global teams, and make a tangible impact every day. Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

- Provide onsite IT support for factory and office systems.

- Maintain and troubleshoot IT/OT assets, including kiosks, printers, and security systems.

- Act as first responder for IT/OT cybersecurity incidents.

- Apply security patches and remediation measures on critical assets.

- Monitor OT systems and report abnormal behavior.

- Collaborate with vendors to ensure proper configuration and maintenance.

- Implement security measures under global cybersecurity guidance.

- Support collaboration tools and meeting spaces for seamless connectivity.

Your Background

- Formal IT qualification or completed IT apprenticeship.

- Minimum 2 years of professional IT support experience.

- Fluent in English with strong communication skills.

- Proactive, solution-oriented, and able to work independently.

- Familiarity with ServiceNow, MS Office 365, Windows, iOS, and asset management tools.

- ITIL 4 knowledge and Lean Six Sigma certification preferred.

More About Us

- At Hitachi Energy, we power sustainable energy solutions for a better future.

- We offer continuous learning, career growth, and global collaboration opportunities.

- Join a team that values innovation, diversity, and making a positive impact worldwide.

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

All qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veteran status, or any other legally protected characteristic.

As an Equal Employment Opportunity Employer, applicants may request to review the Affirmative Action Plan of a particular facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an HR Representative at 888.504.2007. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy’s career site as a result of your disability. You may request reasonable accommodations by calling an HR Representative at 888.504.2007. Resumes and applications will not be accepted through this method.

For more information regarding your EEO rights as an applicant, please visit this website.