Energy Management Representative

Position: Energy Management Representative Location: Devils Lake or Rugby, ND

Description:

At Otter Tail Power Company, we don’t just power homes and businesses—we empower communities. As an Energy Management Representative, you’ll be the trusted energy expert helping customers make smart, efficient, and budget-conscious energy decisions. You’ll play a vital role in delivering innovative solutions, building strategic partnerships, and providing exceptional service that helps our customers meet their energy goals.

If you’re passionate about solving problems, building lasting relationships, and making a meaningful impact in the communities we serve, this is the role for you.

Key Responsibilities

- Achieve goals outlined in the Marketing and Customer Service Plans, including revenue growth, Demand-Side Management (DSM), Energy Conservation and Optimization (ECO), Energy Efficiency Partnership (EEP), margin improvement, and customer satisfaction.

- Respond to customer inquiries regarding energy efficiency projects, rebate programs, heat loss calculations, energy requirements, and electric billing impacts.

- Support Customer Service Centers in meeting marketing and customer service objectives.

- Collaborate with internal teams to develop, refine, and ensure compliance with rate programs and regulatory requirements.

Our Ideal Candidate

We’re seeking candidates who bring a strategic, customer-focused mindset and thrive in a dynamic, evolving industry. Ideal candidates will demonstrate:

- A positive, adaptable attitude and resilience in the face of change and innovation.

- Strong communication and interpersonal skills to effectively engage with both internal teams and external customers.

- The ability to independently manage time, priorities, and responsibilities.

- The ability to lead customer energy efficiency and DSM projects, from initial inquires into completion.

- Experience in the electric utility industry, particularly in regulatory processes and energy efficiency initiatives.

What We Offer

We believe in a strong partnership with our employees and are committed to supporting your success through:

- Competitive Compensation & Benefits:

- The expected base compensation for this role is $83,000 - $105,000 annually. Actual base compensation within the identified range will vary based on factors relevant to the position.

- Employee Stock Ownership options

- Retirement Savings Fund with employer match

- Multiple health insurance plan options

- Ongoing Training & Development:

- Annual technical, safety, compliance, and professional development training

- Access to leadership development programs and online learning resources

- Mentorship opportunities with experienced leaders

- Wellness Support:

- Access to mental and physical health resources through our company Employee Assistance Program (EAP)

Ready to Join Us?

If this sounds like the right opportunity for you, we encourage you to apply today at www.otpco.com/careers.

Application Deadline: November 14, 2025

Otter Tail Power Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.