GE Vernova

Senior Heavy Duty Power Customer Portfolio Manager - Hybrid /Transactional Power Outage Manager

LocationOhio, United States
Job TypeFull-time

About This Job


Job Description Summary

Through relentless innovation and continuous collaboration with our customers, GE Gas Power, part of GE Vernova, is providing more advanced, cleaner, and efficient power that people depend on today and building the energy technologies of the future.

In this Facing Engineering you will need to demonstrate accountability for functional, business, and broad company objectives within Gas Power.


What impact you’ll make?

Responsible for the profitability and customer satisfaction for assigned contracts and customer obligations, provide service agreement, fixed price, and time and material program management, and interact with members of the customer service, parts and transactional services, field service, repair service, and/or other teams with a forward mind set supporting GE VERNOVA SQDC and Lean Principal for an optimized impact.


Job Description

We operate with a founder’s mindset. We deliver innovation with passion, speed, and courage. We continuously challenge our thinking and are empowered to dream big and take smart risks.


What You'll Do

Serve as a liaison between internal/external organizations and for assigned customers, own the customer relationship, and contribute to the overall NAM POWER business strategy
Foster and develop strong relationships with customers, be the single point of contact for customers and manage customer communication and relationships for the region as listed
Be responsible for customer portfolio P&L and seeking opportunities for growth
Establish contact to provide on-going Gas Turbine technical and business support to assigned customers
Develop and own site customer communication plan, coordinate regular GE VERNOVA/Customer to review existing and new products/services that could provide value for the customer
Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE VERNOVA
Be responsible for developing outage scope/communicating scope to the Outage support as assigned by our FieldCore team.
Be responsible for managing the Outage 360 process and processing of Change Orders while developing outage scope/communicating scope to the Outage support as assigned by our FieldCore team.
Lead direction for all emergent/forced outage resolution
Organize pre-outage, post-outage and outage milestone meetings
Coordinating On-Site Repairs and Part and Component Repairs performed in GRS including planning repair scope, requests for repair quotes, scheduling repairs and addressing repairs issues in the GEV network
Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure, injection of new technology to maximize, while responsible for all customer invoicing/credit memo.
Awareness to promote our flow-type services including Parts, Lease Engine from opportunity identification, quote preparation, order entry, demand placement, to sales conversion


Qualifications/Requirements

Bachelor’s Degree from an accredited University or College (OR a High School Diploma / GED with a minimum of 8-10 years of experience in power generation industry OR Associates degree in addition of 6-7 years of experience in a power generation industry)
Minimum of 5-7 years of knowledge and experience within the Power Industry / Technical Field services or Contract Management with strong Gas Turbine knowledge.


Eligibility Requirements

No Sponsorship or Immigration support is offered - Must be authorized to work and reside in the US - Willingness and ability to travel to a min. 50% of the time within the Primary location Area of OHIO / PA / WV primarily.

This position is offered as a Transactional for the Region as listed.


Desired Characteristics

Bachelor’s Degree preferably in a technical / Engineering Mechanical, Electrical, STEM.
Experience planning and executing outages.
Strong quality background with Black Belt certification
Strong leadership, financial and commercial skills
Team leader in a dynamic, energetic and proactive environment
Experience working with customer leadership teams
Demonstrated communication, presentation & organizational skills


Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).


About GE Vernova Gas Power

GE Vernova’s Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. It is a global leader in gas turbines and power plant technologies and services with the industry’s largest installed base.


Benefits Available to You

GE Vernova employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce: Our Culture | GE Vernova (gecareers.com)

Our compensation & benefits are designed to reward high performers and help you manage your personal and family needs. We offer a robust benefits package depending on your employment status and your national requirements.
A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today.
GE Vernova invests to provide opportunities to grow your career by providing a path for continued on-the-job learning and development.


Inclusion & Diversity

At GE Vernova, we believe in the value of your unique identity, background and experiences. We are committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected and that they belong. Click here to learn more: https://jobs.gecareers.com/vernova/global/en/i-d-e

For U.S. based candidates only, for purposes of complying with U.S. pay transparency requirements, the base pay range for this position is: $120,000.00 - $165,400.00 USD Annual.

The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for a 15% performance bonus. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. This position will stay open on the career website until at least April 10th. 2025

General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).


Relocation Assistance Provided: Yes

This is a remote position


Application Deadline: April 12, 2025

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