Lewis Services | 100% Employee-Owned

Division Manager

Wilmington, NC

full_time

$105,000-$130,000

About This Job

Job Details

Description

The

Division Manager

is responsible for overseeing all aspects of operations within a defined geographic territory, managing the annual revenue. This leadership role ensures safe, efficient, and profitable service delivery to electric utility customers while maintaining compliance with industry regulations and contractual agreements. The Division Manager is accountable for financial performance, customer satisfaction, workforce development, and operational excellence.

Key Responsibilities Strategic Leadership & Financial Performance

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Full profit and loss (P&L) responsibility for the division, including budgeting, forecasting, cost control, and margin improvement.

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Develop and execute short-term and long-term strategies to drive profitable growth within the division.

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Monitor financial performance, analyze variances, and implement corrective actions to ensure profitability.

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Identify new business opportunities and lead efforts to expand service offerings to existing and potential customers.

Operational Oversight & Compliance

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Ensure all vegetation management operations comply with OSHA, ANSI A300, ANSI Z133, DOT, and utility-specific safety and environmental standards.

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Implement operational best practices to optimize efficiency, quality, and safety across all job sites.

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Oversee work planning, resource allocation, scheduling, and execution to meet contract obligations and performance targets.

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Conduct regular audits of field operations to ensure compliance with company policies and customer expectations.

Customer & Stakeholder Management

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Serve as the primary point of contact for key electric utility customers within the division, ensuring alignment on expectations and deliverables.

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Develop and maintain strong relationships with customers, regulatory agencies, and industry stakeholders.

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Address customer concerns promptly, implementing solutions to enhance client satisfaction and retention.

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Participate in contract negotiations, bid preparation, and proposal development to secure new and renewal contracts.

People Leadership & Workforce Development

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Lead, mentor, and develop Area Managers, General Foremen, and Supervisors to build a high-performing leadership team.

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Establish and communicate clear performance expectations, accountability measures, and key performance indicators (KPIs) for all personnel.

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Foster a culture of safety, continuous improvement, and employee engagement.

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Partner with Human Resources to recruit, train, and retain a skilled workforce, ensuring proper succession planning for key roles.

Safety, Quality, & Risk Management

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Champion a strong safety culture, ensuring compliance with company policies and industry best practices.

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Conduct safety meetings, incident reviews, and training sessions to reinforce safe work habits.

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Investigate incidents and implement corrective actions to prevent future occurrences.

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Ensure adherence to quality control standards, addressing any deficiencies in work performance.

Technology & Process Improvement

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Leverage data analytics and fleet management technology to improve decision-making and operational efficiency.

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Evaluate and implement innovative tools and techniques for vegetation management, including LiDAR, remote sensing, and mechanized equipment.

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Identify and drive continuous improvement initiatives to enhance service delivery and cost efficiency.

Required Qualifications & Experience

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Education: High school diploma or GED required; bachelor's degree in Forestry, Arboriculture, Environmental Science, Business Management, or related field preferred.

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Certifications: Ability to obtain any certifications that are prescriptive to the customer or area the individual is leading .

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Experience: Minimum of 5 years in utility vegetation management, with at least 2 years in a leadership role (e.g., Supervisor, Area Manager, or Division Manager).

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Technical Knowledge: Strong understanding of vegetation management best practices, electrical system clearances, regulatory requirements, and customer contract specifications.

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Financial Acumen: Experience managing a P&L, budgeting, and financial reporting.

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Leadership Skills: Proven ability to lead and develop high-performing teams in a fast-paced, safety-critical environment.

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Communication & Relationship Management: Strong interpersonal skills to engage with customers, employees, and regulatory agencies.

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Technology Proficiency: Experience with GPS, GIS, fleet telematics, work management software, and Microsoft Office Suite.

Working Conditions & Requirements

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Travel: Willing and able to travel regionally by air or ground as needed.

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Work Hours: Ability to work extended hours, including responding to emergency storm restoration efforts.

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Physical Demands: Must be able to occasionally lift up to 50 lbs., conduct site visits, and perform administrative tasks. While performing the duties of this job, the employee is regularly exposed to and indoor and has some exposure to an outdoor environment. The noise level in the work environment is most often moderate but sometimes loud.

Compensation & Benefits

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Competitive salary range of $105k-130,000k with performance-based bonus structure.

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Comprehensive benefits package, including health, dental, and vision insurance.

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401(k) with company match.

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Company vehicle or vehicle allowance.

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Professional development and certification reimbursement.

Lewis Tree Service is an equal employment opportunity employer committed to providing equal opportunity for both applicants and employees. Lewis Tree Service prohibits unlawful discrimination or harassment of employees and applicants on the basis of race, creed, color, national origin, sex, age (40+), religion, disability, marital status, sexual orientation, genetic information, citizenship status, veteran status, or any other legally protected characteristic, all employment decisions, including but not limited to recruitment, hiring, compensation, training, apprenticeship, promotion, demotion, transfer, lay-off and termination, and all other terms and conditions of employment. Lewis Tree Service's practices and policies are administered in accordance with applicable federal, state, and local laws.

Division Manager

About This Job

Operational Oversight & Compliance

Customer & Stakeholder Management

People Leadership & Workforce Development

Safety, Quality, & Risk Management

Technology & Process Improvement

Required Qualifications & Experience

Working Conditions & Requirements

Compensation & Benefits

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