Division Manager - DEF & Lubricants

OVERVIEW:

The Division Manager is responsible for leading MacEwen’s Diesel Exhaust Fluid (DEF) and Western Ontario lubricants business based out of Milton, Ontario. This role is accountable for the profit and loss of the division and its entire operation, including warehousing, trucking, customer service & order management, invoicing, and administration.

Key to the Manager’s success will be their ability to simultaneously roll up their sleeves and manage the daily operational requirements while remaining keenly in tune with the resources required to operate this rapidly growing segment of our business. The Manager drives financial results through excellent customer service, efficient deliveries, maintaining accurate inventories, managing expenses, and motivating employees.

IN THIS ROLE, YOU WILL:

- Develop excellent relationships with customers by providing them with timely and personalized service that exceeds expectation.

- Be responsible for operational planning and business analysis.

- Maintain the safe, efficient, and clean operation of the truck fleet, vehicles, and warehouse.

- Monitor costs and customer profitability. Provide improvement recommendations to drive business profitability.

- Train, motivate, and provide support to all Division employees, assisting them in consistently delivering exceptional customer service.

- Build productive relationships with suppliers of equipment and contracting services.

- Be responsible for the Health and Safety of all employees, on-site contractors, and customers.

- Ensure a safe working environment, investigation of incidents, accidents, and injuries. Preparing reports, maintaining records and reviews, and following up on investigation reports.

- Ensure that the Division's employees, equipment, and practices are compliant with all relevant regulatory requirements, including Ministry of Labour, Ministry of Environment, MTO, etc.

- Ensure that routes and deliveries are reviewed on a regular basis to ensure efficiencies can be maximized.

- Coordinate all product replenishment purchases and warehouse activities to ensure a working inventory of necessary products and supplies.

- Work collaboratively with the Sales Representatives to provide responsive customer solutions.

WHAT WE'RE LOOKING FOR:

- Experience leading asset-based operations involving the transportation of goods in a customer service-oriented environment.

- Experience in trucking operations such as liquid bulk would be an advantage.

- Previous experience leading a team to excellent results with a hands-on approach.

- Strong computer skills are required.

- Entrepreneurial and business savvy with a long-term focus. Someone who wants to “own it”.

- Previous transportation dispatch experience would be an advantage.

- Must be highly organized with the ability to effectively multi-task and complete projects with short deadlines.

- Communicates clearly, and builds relationships with all levels of the organization, with drivers, customers, and colleagues across the company.

- Demonstrated effective interpersonal and negotiation skills.

- Able to demonstrate exceptional business integrity.

- Ability and willingness to travel to customer sites and other MacEwen locations when required.

- Willingness to work extended hours, including evenings and weekends when so required.

WHY JOIN THE MACEWEN TEAM?

- Industry Leadership: Learn from the best and collaborate with a passionate team dedicated to delivering exceptional service.

- Competitive Compensation: Enjoy a competitive salary range plus an additional annual bonus.

- Comprehensive Benefits: Receive full benefits, including health, medical, dental, and life insurance, with an RRSP plan offering company matching from day one.

- Perks: Benefit from a company vehicle, 3 weeks of vacation to start, employee gym membership reimbursement, fuel discounts, and more.

- Growth & Development: We’re committed to helping you grow in your career, with opportunities to learn, innovate, and make a real impact in the business.

If you're ready to lead a dedicated team and contribute to the growth of an industry leader, we want to hear from you!

Candidates interested in this key Management role are asked to complete an assessment contained within this link. You will be directed to the Predictive Index (PI) site.

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OUR CORE VALUES:

It is important to us that when you consider a new opportunity, you understand a little about the company, its history, and its values. It is important to us that our values fit with yours, then everyone wins. Our Core Values are the cornerstone of who we are as a company, and what we value. We hope that our Core Values speak to you and what you value.

- Customers First - We exist, first and foremost to serve our customers. They must be at the heart of all the decisions we make.

- Long-Term Focused - We value long-term success over short-term gains.

- Respect Each Other - Each person with whom we work, communicate, and do business is valued and treated with dignity and respect.

- Do The Right Thing - We stand by our word and do what's right.

- Own It - We are encouraged to be entrepreneurial and make decisions as if the business were our own.

- Ever Evolving - We embrace positive change and always seek to improve.

MacEwen is a Canadian-owned and operated fuel and convenience provider that has successfully built and sustained customer relationships in Ontario and Quebec for over 48 years.

MacEwen is recognized as one of Canada's leading independent petroleum and convenience store companies with over 150 retail locations, 16 Divisional Offices, and two distribution centers with identified brands such as Quickie, County Line, Jutzi, MacEwen and Esso.

The Company's continuing success is based on each one of our 315 employees living our core values. First and foremost is our commitment to taking care of our customers.

Need this posting in a different format or require any accommodations during the hiring process? Just let our HR team know – we're happy to help!

MacEwen is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.