Dispatcher/Customer Service

Full job description

Customer Service Representative / Dispatcher for Plumbing & HVAC company.

Join Our Growing Team at RA Nichols Home Services!

We’re looking for an experienced, high-performing Customer Service Representative / Dispatcher with a background in the home services industry to join our in-office team. This is a key position that supports our field operations and ensures our customers receive prompt, professional service.

Job Highlights

✅ Full-time, in-office position

✅ Positive, team-oriented work environment

✅ Experience in HVAC, plumbing, or electrical service preferred

✅ Dispatching and scheduling experience required

✅ Experience with ServiceTitan strongly preferred

About the Role

This hybrid role requires someone who can skillfully manage incoming customer calls, schedule appointments, and dispatch the right technician to the right job—on time, every time. You’ll be the voice of our company and the backbone of our daily operations.

Key Responsibilities

What We’re Looking For

What You’ll Get:

Apply Now

Are you ready to make an impact? Join a company where your voice is heard, your skills are valued, and your work directly contributes to the success of our team.

Job Type: Full-time

Pay: $20 - $26 per hour based on experience

Benefits:

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Benefits:

Schedule:

•

8 hour shift

Work Location: In person