Service Dispatcher

Service Dispatcher

$18 to $25 / per hour

Are We the Right Fit for You?

Are you looking to join a company that is the leader in home services? Sierra Pacific has been an industry leader in the residential retrofit business in the Greater Sacramento Region since 1984, with services spanning from HVAC, Solar Pool, Solar ElectricGenerators, to Water Treatment and Windows. We are dedicated to providing the "Wow" experience for our clients with every interaction, and are looking for team members with a shared commitment to integrity and excellence.

Job Description

As a Dispatcher your primary role is to delegate, schedule and route our Service Technicians. Dispatcher tracks field technician work location, equipment, and work status; monitors scheduled service appointments and helps anticipate dispatching decisions throughout the workday. Dispatcher works closely with the whole customer service team and shares information regarding service time frame, appointment availability, delays, or special instructions.

The position is fast-paced, and requires the individual to be able to transfer attention from one duty to the next quite often, while possessing sound judgment to find solutions for any challenges. Position is on site.

Responsibilities

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Benefits