Disability Case Advisor

As a Disability Case Advisor you will support Irving Oil’s success by providing ongoing case management of Short-Term Disability, Long-Term Disability, and Workers’ Compensation claims while working under general supervision. Your goal will be to ensure timely, accurate, and compassionate management of employee cases, fostering both organizational efficiency and employee well-being. Your success will be measured by your ability to balance compliance with care, contributing to a healthier workforce and stronger company performance.

What We Offer

- Work Environment – Work onsite in our beautiful home office building with access to a fitness facility, onsite nurse, and a café

- Competitive Compensation – Including an annual bonus plan, pension plan, and parking allowance

- Flexible Benefits Plan – in effect from day one and offers three levels of coverage to select from to meet your unique, personal needs

- Paid Vacation – Plus an annual option to purchase additional vacation, too

- Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program

- Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program

Your Responsibilities

- Facilitate all aspects of disability management, including short and long term disability, workers’ compensation, workplace accommodation, and return-to-work programs

- Coordinate all aspects of case management with employees, insurers, and internal stakeholders

- Provide guidance and support to employees and managers throughout the disability process to promote understanding, participation, and engagement

- Collaborate with internal stakeholders to coordinate workplace accommodation and ensure alignment with organizational practices

- Ensure compliance with legislation, company policies, and procedures while maintaining accurate and detailed documentation

- Educate and communicate with employees and managers to build understanding of disability processes, rehabilitation participation, and case management plans

- Monitor disability management performance through data collection, analysis, and reporting

Your Skills

- Demonstrated ability to coordinate and manage complex cases

- Strong written and verbal communication

- Detailed orientated with excellent organizational skills

- Demonstrated ability to meet deadlines while managing multiple priorities

Your Experience

- A minimum of three years’ disability management or case management experience

- Disability Management certification is an asset, or willingness to obtain certification

- U.S. case management experience is considered an asset

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.

Job Requirements - Work Experience

Business

Job Requirements - Education Bachelors: Business Administration