Director of Operations

Who We’re Hiring:

We are searching for a Director of Operations to join our Construction division. The Director of Operations is responsible for overseeing the day-to-day operations of the Project Management team, ensuring projects are completed safely, on time, within budget, and to the company’s high standards of quality. This leadership role involves coordinating with Project Managers, Field Supervisors, Estimators, procurement, and clients to streamline operations, maximize efficiency, and drive strategic growth.

Who We Are:

EMC Mechanical Services is the top choice for Commercial HVAC and Plumbing professionals in Richmond, VA! With over a century of experience, an excellent reputation, financial stability, and a growing client base, EMC Mechanical Services is the company of choice. Servicing Richmond since 1994, EMC offers employees more than just benefits, including work-life balance, paid training, apprenticeships, wellness programs, and more. Apply now to join an organization rooted in the purpose of Installing Confidence.

What You’ll Do:

+ Direct and manage daily operations of all construction projects. + Implement and refine SOPs, quality control metrics, and field productivity metrics. + Coordinate with Project Managers and the Construction Manager to ensure successful project execution. + Oversee scheduling, resource allocation, procurement, subcontractor coordination, and budgeting. + Review and track job progress, cost reports, change orders, and project profitability. + Support preconstruction activities including estimating, bid reviews, and contract execution. + Lead and mentor operations team including Project Managers, Estimators, Foremen, and field staff. + Recruit, train, and develop talent to meet company standards and client expectations. + Foster a culture of accountability, safety, and continuous improvement. + Serve as a key point of contact for clients and ensure exceptional customer service and satisfaction. + Resolve conflicts, manage client expectations, and ensure long-term business relationships. + Collaborate with executive leadership to set long-term goals. + Analyze performance metrics and industry trends to drive operational enhancements. + Assist in business development and expansion into new markets or services.

What You’ll Bring:

+ Must have a valid Virginia driver’s license. + Must have positive points on state driving record. + Must be at least 21 years of age unless company approval is granted. + Must not have had a DUI, DWI, or reckless driving conviction in the last five years. + All driving records are run as part of our pre-employment process and reviewed at the discretion of the Safety Team. + Must be able to crawl, kneel, squat, and climb. + Must be able to lift up to 50 pounds on a regular basis, unassisted. + Must be able to stand and walk for extended periods of time.

What We Offer:

EMC Mechanical Services offers a wide range of employee benefits, including:

Not everyone may fulfill all the requirements listed here. If you possess the necessary skills but are unsure about your background, please don’t hesitate to apply. We welcome your application and are eager to explore the opportunity with you. We’re constantly seeking individuals who can contribute to our company’s growth and success.

At EMC Mechanical Services, we are committed to cultivating an environment of mutual respect and inclusion. We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, age, sex, national origin, gender, pregnancy, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, ethnic origin, or any other characteristic protected by federal, state or local laws.

All aspects of employment will be based on merit, competence, performance, and business needs, including the decision to hire, promote, discipline, or discharge.

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