Hussung Mechanical

Desktop Support Technician

LocationLouisville, KY
Job TypeFull-time
Salary$60,000-$75,000

About This Job


Position Overview

The Desktop Support Technician is responsible for providing technical support to internal employees, maintaining and troubleshooting computer systems, and ensuring the efficient operation of all desktop hardware and software used by the company. This role involves providing hands-on support for a range of devices, including desktops, laptops, and mobile devices, and ensuring the effective use of key business software such as Sage Real Estate and Construction 300, Procore, AutoCAD, Revit, Microsoft 365, and other essential applications.


Key Responsibilities


Technical Support

Provide first-level desktop support to end users across multiple departments. Troubleshoot and resolve hardware, software, and network issues, both remotely and in-person.


System Maintenance

Assist with the setup, configuration, and ongoing maintenance of desktop and laptop computers, ensuring all systems are up-to-date and functional. Install, configure, and upgrade software, drivers, and operating systems.


Application Support

Provide support for business-critical applications such as Sage Real Estate and Construction 300, Procore, AutoCAD, Revit, and Microsoft 365. Assist employees with common issues or questions related to these programs.


Hardware and Software Management

Manage the inventory of company hardware and software, ensuring all systems are properly licensed and functional. Assist with hardware repairs, replacements, and installations as needed.


User Account Management

Assist with user account creation, password resets, and other user management tasks in Microsoft 365, ensuring smooth access to company tools and software.


Documentation

Maintain detailed records of support tickets, troubleshooting steps, and resolutions for future reference. Update the internal knowledge base with common solutions and troubleshooting procedures.


Collaboration

Work closely with the IT team to identify recurring technical issues and help implement long-term solutions to improve system performance and user satisfaction.


Security

Assist in the implementation and monitoring of IT security measures, including antivirus software, system backups, and security patches to protect company data and devices.


Required Skills & Qualifications:


Technical Knowledge

Familiarity with desktop operating systems (Windows and macOS) and a basic understanding of networking concepts (TCP/IP, DNS, DHCP).


Business Applications

Experience or willingness to learn business-critical applications like Sage Real Estate and Construction 300, Procore, AutoCAD, Revit, and Microsoft 365.


Problem-Solving Skills

Ability to quickly diagnose and resolve technical issues, both independently and as part of a team.


Communication Skills

Strong verbal and written communication skills to explain technical issues in a clear and understandable manner to non-technical users.


Customer Service

A customer-focused attitude, with the ability to remain calm under pressure and provide excellent service to end users.


Attention to Detail

Ability to maintain accurate documentation and prioritize tasks in a fast-paced work environment.


Qualifications

One year of experience (or equivalent training) on support and/or administration of Microsoft 365 at an enterprise level.

Basic knowledge of construction ERP systems and applications. Preferred knowledge/experience with Sage 300 CRE, Procore, AutoCAD, Revit.

Candidate with IT certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST) will be prioritized.


Why Join Hussung

Legacy and Leadership: Be part of a company with a 55+ year reputation for quality and trust
Career Growth: We invest in our employees with mentorship and opportunities to grow within the organization
Team-Oriented Culture: Join a family-like team that values hard work, problem solving, and a sense of pride in what we build
Stability and Impact: Work in a thriving industry where your contributions support hospitals, schools, data centers, and more
Compensation and Benefits: Hussung offers competitive salary, bonus opportunities and first-class employee benefits including healthcare insurance, 401K matching and profit sharing.


Job Type: Full-time


Pay: $60,000.00 - $75,000.00 per year


Benefits:

401(k) matching
Flexible spending account
Life insurance
Paid time off


Schedule:

Day shift
Monday to Friday


Work Location: In person

Similar Jobs

company-logo

Desktop Support Technician

Engie
Job TypeFull-time
Salary
$61400 - $94070
Pasadena, CA
6 days ago
company-logo

Computer Support Technician

Northern Kentucky Water District (NKWD)
Salary
$39520 - $52000
Erlanger, KY
26 days ago
company-logo

Desktop Support Specialist

Centrica
Job TypeFull-time
Salary
$90000 - $140000
Queens, NY
4 days ago
company-logo

Desktop Support Specialist

Dominion Siding Inc
Job TypeFull-time
 
Richmond, VA
29 days ago
company-logo

Help Desk Support Technician

Pacific Steel & Recycling
Job TypeFull-time
 
Great Falls, MT
8 days ago
company-logo

Support Technician

Copeland
Job TypeFull-time
 
Mexico, MO
7 days ago
company-logo

Digital Support Technician

Imperative Chemical Partners
 
Hempstead, TX
13 days ago
company-logo

Desktop Support Technician (City of Pembroke Pines IT Department)

FC SERVICES
Job TypeFull-time
Salary
$54080 - $54080
Pembroke Pines, FL
6 days ago
company-logo

Computer Repair Technician

Monday, February 1, 2021
Job TypeFull-time
Salary
$55000 - $60000
Houston, TX
19 days ago
company-logo

Manufacturing Support Technician

Yaskawa America, Inc
Job TypeFull-time
 
Miamisburg, OH
21 days ago
company-logo

Desktop Support Manager

PSEG Long Island LLC
Job Typefull_time
Salary
$129000 - $211900
Bethpage, NY
5 days ago
company-logo

Information Technology Support Technician

Shell
Job Typecontract
 
Hartford, CT
8 days ago
company-logo

Service Desk Technician

Turtle
Job TypeFull-time
Salary
$41600 - $52000
Somerset, NJ
15 days ago
company-logo

Desktop Support

Everlight Solar
Job TypeFull-time
Salary
$40000 - $50000
Madison, WI
16 days ago
company-logo

Service Desk Technician

Targa Resources
 
Midland, TX
21 days ago
company-logo

SERVICE DESK TECHNICIAN

Versant Power
Job TypeFull-time
 
Bangor, ME
28 days ago
company-logo

Tech Support Specialist

Badger Meter
Job TypeFull-time
 
Racine, WI
21 days ago
company-logo

Desktop & Mobile Support Specialist 4

CPS Energy
 
San Antonio, TX
8 days ago
company-logo

IT Support Technician (Hybrid)

SA RECYCLING
Job TypeFull-time
 
Knoxville, TN
12 days ago
company-logo

Facilities Support Technician

Mustang Special Utility District
 
Aubrey, TX
18 days ago

Trending Jobs

company-logo

Assistant General Manager, Navy Yard Electric Utility

PIDC
Job TypeFull-time
Salary
$108000 - $108000
Philadelphia, Pennsylvania
about 1 month ago
company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
4 months ago
company-logo

Division Order Analyst

Coronado Resources
Job TypeFull-time
 
Dallas, Texas
about 1 month ago
company-logo

Accounts Payable Clerk

LPR Energy
Job TypeFull-time
Salary
$65000 - $65000
Dallas, Texas
about 1 month ago
company-logo

Division Order Landman

R. Lacy Services, Ltd.
Job TypeFull-time
 
Longview, Texas
12 days ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, Louisiana
3 months ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull-time
 
Dallas, Texas
2 months ago
company-logo

Attorney

Toeppich & Associates
Job TypeFull-time
 
Houston, Texas
about 1 year ago
company-logo

Contracts Administrator

Third Coast
Job TypeFull-time
Salary
$70000 - $85000
Houston, Texas
about 2 months ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, Texas
2 months ago
company-logo

Title Landman

Sustain Land Services
Job TypeFull-time
 
Norman, Oklahoma
3 months ago
company-logo

Electrical Designer

Dudley Staffing
Job TypeFull-time
Salary
$45 - $60
Canonsburg, Pennsylvania
4 months ago
company-logo

Professional Landman

Penterra Services, LLC
Job TypeContract
 
Lovington, New Mexico
4 days ago
company-logo

Landman

Stockyards Energy Land Services
Job TypeContract
 
Akiachak, Texas
5 months ago
company-logo

Oil and Gas Title Attorney

Oliva Gibbs PLLC
Job TypeFull-time
 
Houston, Texas
about 1 month ago
company-logo

Title Reviewer

Innovation Land Services
Job TypeFull-time
 
Pittsburgh, Pennsylvania
4 months ago
company-logo

Apprentice Lineman

N Line Electric
Job TypeFull-time
Salary
$68640 - $106080
Longmont, CO
29 days ago
company-logo

HSE Operations Manager

ProPetro Services, Inc
Job Typefull_time
 
Midland, TX
18 days ago
company-logo

Senior Division Order Analyst

Formentera
Job TypeFull-time
Salary
$110000 - $130000
Austin, Texas
about 1 year ago
company-logo

E & I - Office/Field Administration

Surepoint Group
Job Typefull_time
 
Grande Prairie, AB
7 days ago

Notice: The inclusion of job postings or company information on our platform does not imply endorsement, partnership, or affiliation. Listings may include publicly available roles from various sources, and companies shown may not have a direct relationship with Energy Hire.