Data Entry clerk/ Call Center Representative

About the role:

We are seeking a detail-oriented and reliable Data Entry Clerk/ Call Centre Representative to join our firm. This entry-level position is ideal for individuals who are organized, comfortable working with computers, and eager to develop administrative and data management skills.

In the role of Data Entry you will:

- Enter, update, and verify data in databases, spreadsheets, and internal systems

- Review data for accuracy, completeness, and consistency

- Maintain confidentiality of sensitive and proprietary information

- Organize and file digital and paper records as needed

- Generate simple reports or summaries when requested

- Follow established data entry procedures and quality standards

- Assist with general administrative tasks as assigned

In the role of Customer Service Representative you will:

- Handle inbound/outbound customer, vendor calls

- log all calls into database

- Provide a high level of customer service

Requirements/ SKILLS

- Bilingual (English / French ) an asset

- Previous office, clerical or data entry experience is an asset

- Previous call center experience is an asset

- basic computer skills and familiarity with Microsoft suite of products

- strong attention to detail and accuracy

- good typing and keyboarding skills

Job Type: Full-time

Pay: $17.60-$17.61 per hour

Expected hours: 40 per week

Work Location: In person