Customer Service Representative

Description:

As You Wish Electric is urgently hiring for a Customer Service Representative.

Who are we?

We are a team of home service experts who go the extra mile to ensure peak performance for your home’s electrical systems. At As You Wish Electric we strive to ensure our employees are taken care of. We are known for stability and lateral growth amongst other career advancement opportunities!

Benefits:

- Competitive Wage: $21-$23 per hour + monthly bonus opportunities.

- Set schedule

- Weekly pay!

- Start earning PTO immediately.

- Great medical benefits, including dental, vision and life insurance for you AND your family. Generous 401K Company match.

- 6 Paid holidays

- On-going technical and sales development training from the best in the business.

- Gain a family! We do a lot more than just work together. You will come to love our company outings; casual office environment and you will build life-long friendships.

The Big Task

This position greets incoming callers and processes appointments for our business. Helps in a consistently professional, friendly, and urgent manner, conveying information accurately to external and other internal customers utilizing scripts and other internal sources to secure appointments for our technician’s.

Requirements:

- Excellent customer service skills, and experience with outbound and inbound calls.

- Ability to function well in fast-faced work environment.

- Experience working in a call center setting

- Proficient with Microsoft Office Suite or related software.

- High school diploma, GED or equivalent.

- At least1 year of experience assisting customers in a call center or customer service environment.

Please Note:

- This is an in-person / in-office role, where you are joining a team. This role is not remote or work-from-home supported.

As You Wish Electric is an equal opportunity employer. All applicants will be considered without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, veteran status, physical or mental disability, marital status, and other protected groups or activities, in compliance with all applicable federal and state laws.