Customer Service Representative

Customer Service Representative (On-Site) Date Posted: October 8th, 2025 Compensation: $500.00–$700.00 per week (based on experience and performance) Location: Philadelphia, PA. 19134 In person

About the Role

We’re looking for a dependable, people-first Customer Service Representative to help customers by answering questions, resolving issues, and making sure every interaction ends with a positive experience.

What You’ll Do

- Respond to customers by phone, and chat face to face with a sense of urgency and professionalism

- Resolve complaints and follow through to ensure satisfaction

- Process orders, applications, and account updates accurately

- Share clear, helpful product/service information

- Flag and escalate urgent or complex issues when needed

- Document interactions and maintain organized records

- Surface customer insights and recommendations to the team

What You Bring

- Strong communication skills

- Accurate typing/data entry and attention to detail

- Problem-solving mindset with a calm, customer-centric approach

- Prior customer service or sales experience preferred

- English fluency; Spanish or other languages are a plus

- Comfort with basic computer systems and multitasking

- Upselling experience is a bonus

Job Type: Full-time

Shift: 11-hour shift (on-site)

Benefits

- On-the-job training

- Professional development assistance

- Supportive, growth-minded team culture

- Room for growth

Second-Chance Friendly

Applicants with a criminal record are encouraged to apply. We’re an equal opportunity employer committed to fair consideration for all candidates.

Work Location: In person (Philadelphia, PA 19134)

Commute: Required Relocation: Must relocate before start date if not local

How to Apply

Submit your resume (and a brief note on your customer service experience). We look forward to meeting you!

Job Type: Full-time

Pay: $500.00 - $800.00 per week

Benefits:

- On-the-job training

- Referral program

People with a criminal record are encouraged to apply

Work Location: In person