PTM Solar

Customer Service Representative

Customer Service Representative
Notice info
LocationEast Syracuse, NY
Job Typefull time
Salary$50,000-$75,000
On-site
Oil and Gas

About This Job


About PTM Solar:

At PTM Solar, we believe clean, renewable energy should be accessible to everyone. As a leader in community solar outreach, we help residents lower their electric bills while supporting green energy—without the need for rooftop panels or out-of-pocket costs. We're growing fast and looking for driven, outgoing individuals to join our mission.


Position Overview:

PTM Solar is hiring full-time Community Solar Sales and Customer Service Specialists to connect with local residents, explain the benefits of community solar, and help them enroll in our no-cost clean energy programs. This is a high-energy, people-first role that combines direct sales with community education.


What You’ll Do:

- Within assigned territories, you will to educate homeowners and renters about community solar programs.

- Clearly communicate how participants can save on their electric bills while supporting clean energy.

- Assist with enrollments using a mobile device or tablet.

- Provide friendly, professional customer service throughout the interaction.

- Follow up with interested customers and ensure successful program onboarding.

- Track leads, update progress, and report daily results to your team lead.

- Represent PTM Solar’s brand with professionalism and enthusiasm.


What We're Looking For:

- Prior face-to-face sales experience is a plus—but not required. We provide full training!

- Strong communication skills with a natural ability to connect with people.

- Positive attitude, strong work ethic, and self-motivation.

- Passion for sustainability, energy efficiency, or community engagement.

- Must be 18+ with reliable transportation and a smartphone.

- Able to walk for extended periods and work outdoors in various conditions.


What We Offer:

- Competitive uncapped commission and bonuses.

- Training and mentorship from experienced team leaders.

- Monday through Friday schedule – enjoy your weekends off.

- Career growth opportunities in a fast-growing clean energy company.

- A supportive, high-energy team environment.

Join PTM Solar and be part of the clean energy movement.


Job Type: Full-time


Pay: $1,000.00 - $1,500.00 per week


Work Location: In person

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