Gallagher Asphalt

Customer Service Representative - Construction

About This Job

Be Part of Something Bigger at Gallagher Asphalt

Are you looking for a role that’s more than just a job? At

Gallagher Asphalt

, you’ll find a

competitive salary

401(k) with employer match

excellent health benefits

, and a workplace that values

people

performance

, and

personal growth

We’re proud of our

amazing culture

and are looking for someone with a

can-do attitude

who’s ready to join a team that

builds the roads people rely on every day

About The Role

As a

Customer Service Representative

, you’ll be the voice and heart of our operations, handling customer communications, coordinating plant scale operations, and helping keep things running smoothly across our

Joliet, Thornton, and Bourbonnais asphalt plants

This is a

fast-paced, people-first role

where flexibility, attention to detail, and a positive attitude go a long way. You’ll work closely with our internal teams and external customers to ensure seamless construction activity and service delivery.

What You’ll Be Doing

•

Serve as the front line for internal and external customers

•

Support daily construction command center operations

•

Manage asphalt order processing and trucking logistics

•

Perform on-site and remote scale duties across plant locations

•

Coordinate scheduling, enter data, approve timecards, and complete daily reports

•

Act as the link between customers and the retail sales team

•

Assist with process improvements and operational support

•

Communicate regularly with Construction Foremen,Project Managers, Superintendents, Plant Foremen, and Equipment Manager

Schedule Notes

•

Daily start time between 5:00 AM – 7:30 AM

•

May require evening, night, and weekend hours during peak season

•

Guaranteed 40 weeks of seasonal work (typically March–December)

What You Bring to the Table

•

A positive, can-do mindset;no job is too small, no challenge too big

•

Excellent communication skills: phone, email, face-to-face

•

Ability to build strong working relationships across departments

•

Strong organizational skills and the ability to juggle multiple priorities

•

Quick adaptability and calm under pressure

•

High level of integrity, discretion, and emotional intelligence

•

Comfortable with conflict management and ethical decision-making

•

A passion for being part of a team that gets things done

•

High school diploma or equivalent (required)

Why Join Gallagher Asphalt?

•

Competitive compensation

•

Full 401(k) with employer match

•

Comprehensive benefits package

•

Opportunities for growth and development

•

A team that’s committed to safety, quality, and each other

•

A culture where your contributions matter

Ready to roll up your sleeves and help build something that lasts?

Apply now

and take the next step in your career with a company that values you!

Gallagher Asphalt Corporation is an Equal Opportunity Employer with core values of Leadership, Teamwork, Discipline, and Innovation.

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