Credit Specialist

The Collections Specialist will be responsible for evaluating and approving wholesale credit applications to determine a customer's credit worthiness. That person will contact accounts that are delinquent and negotiate amicable payment terms and plans.

DUTIES & RESPONSIBILITIES:

- Periodically review wholesale accounts to ensure customers are within their credit terms.

- Developing professional relationships with large wholesale customers, offering excellent customer service.

- Resolve customer concerns and investigate and reconcile payments.

- Make decisions regarding the discontinuation of service and resolve customer concerns.

- Prepare accounts to turn over to our Collection Agency or Attorney when all collection efforts have been exhausted.

- Navigate and process payments through the Government payment system (WAWF).

SKILLS & EXERIENCE:

Requirements:

- Excellent communication skills, both verbal and written

- BILINGUAL IS PREFERRED BUT NOT REQUIRED

- Basic accounting skills needed to reconcile accounts

- Personal computer skills: MS Office/MS Outlook including MS Excel

- Must be self-directed and desire autonomy

- Be decisive and able to negotiate payment schedules with customers

- Previous credit and collections experience required

- Bachelor's Degree in Business or related field preferred