Credit-Collection Analyst

Position Summary:

Administers credit policy, accounts receivable, and collections at the market level to expedite cash flow and minimize bad debt.

1. Reviews and approves new credit accounts by following established credit policy and procedure and state and federal laws.

2. Reviews, on a daily basis, deliveries exceeding credit terms and accounts which have not adhered to payment commitments.

3. Makes collection calls to customers whose accounts are past due.

4. Recalculates budget plan payments on an annual basis

5. Confidentially maintains accurate credit records and files

6. Assists in customer dispute resolution resulting from the collection of outstanding debt

7. Monitors and collects fuel assistance program funds.

8. Administers record keeping procedures and reports associated with gallons delivered, cash received, billing, accounts payable and receivables.

9. Advises customers of state and federal assistance programs as needed.

Other Attributes Required:

- Strong written and oral communication skills

- Customer focused

- Good judgement and the ability to make decisions

- Organizational and analytical skills

- Tenacity, diplomacy, and ability to find solutions

- Attention to detail and accuracy

Education:

A high school diploma or equivalent is required. A college degree is preferred, or an equivalent combination of education and experience.

A minimum of one year of previous credit related experience or three years of general office experience is required. Previous exposure to the energy business is helpful but not required.

Equal Opportunity Employer

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