Credit and Collections Specialist

Moffitt Services is a Texas-based fuel and lubricants distributor that is committed to providing quality fuels, lubricants, and superior service to customers that operate heavy equipment, generators, automotive and truck fleets, and more. We offer ultra-low sulfur diesel for on-road and off-road use, biodiesel, Diesel Exhaust Fluid (DEF), gasoline, ethanol, E85, and kerosene as well as a full line of quality lubricants. Since 1947, the Moffitt brand has been synonymous with great service, and we encourage you to see why our customers prefer us over our competitors.

Moffitt Services is looking for an experienced Credit and Collections Specialist to join our team. This individual will contact customers and collect outstanding invoice payments. We value a balance between maintaining trustful relationships and ensuring timely payments. The Collection Specialist should always exhibit professionalism and trustworthiness. You will play a crucial role in maintaining positive customer relationships and recovering outstanding debts. You must have excellent oral and written communication skills, as well as negotiation skills, with basic knowledge of credit and collection rules and regulations.

Essential Duties and Responsibilities

- Monitor accounts/aging reports to identify past due accounts & amounts.

- Requests and pursues payment on delinquent accounts via communication with account holder.

- Contact Customers to obtain payment status of past due invoices.

- Investigate historical data for disputed invoices.

- Research and resolve disputed invoices.

- Maintains log of payment promises and pertinent account details, schedules follow-up communication with account holder.

- Take actions to encourage timely payments.

- Process payments and Customer credits.

- Communicates the status of delinquent accounts to Management or other appropriate personnel.

- Performs other related duties, as required.

Qualifications

- Have a minimum of 5-7 years relevant work experience

- You must have excellent oral and written communication skills, as well as negotiation skills, with knowledge of credit and collections rules and regulations.

- Proven experience as a Collection Specialist or similar role.

- Knowledge of business to business (B to B) billing procedures and collection techniques.

- Proven experience as a Collection Specialist or similar role.

- Must be proficient with MS Office Suite, including Outlook and Excel.

- Excellent communication skills (written and oral).

- Skilled in negotiation.

- Critical thinking skills.

- Have strong analytical and research skills, attention to detail, ability to multitask and work towards tight deadlines.

- Have flexible work attitude and ability to successfully manage changing priorities.

- Ability to exhibit composure, patience and confidence when facing demanding situations.

Education

High school diploma, GED, or equivalent required; Bachelor’s degree in Accounting, Finance, or Business Administration is a plus.

This position is not eligible for relocation.

No Travel Required.

Work Schedule/Benefits

This position is on-site Monday through Friday.

Moffitt Services offers competitive insurance rates through medical, dental, and vision plans; and a 401(k)-match program.

Equal Employment Opportunity Statement

Moffitt Services is an equal opportunity employer, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other status protected by the laws.