Commercial Energy Operations Manager

Position: Commercial Energy Operations Manager Location: Buffalo and surrounding areas Schedule: Days Compensation: $90,000-$105,000/year, based on experience

What We Are Looking For

The Commercial Energy Operations Manager oversees the daily field operations of NOCO’s Commercial Energy teams, ensuring work is performed safely, efficiently, and to the highest quality standards. This role provides direct leadership and technical support to field teams, maintains compliance with regulatory and design requirements, and ensures customer expectations are met or exceeded. The Operations Manager plays a key role in delivering consistent, high-quality results that support NOCO’s expanding commercial and renewable energy portfolio.

What You Will Do

- Lead, mentor, and oversee Commercial Energy field teams to ensure high-quality work and adherence to NOCO standards.

- Coordinate daily field assignments, labor planning, and schedules across commercial projects based on priorities, staffing levels, and customer commitments.

- Travel to job sites and project locations to provide on-site leadership, oversight, and support.

- Provide coaching, performance feedback, and hands-on technical guidance to improve team skills, productivity, and job quality.

- Ensure compliance with all NOCO policies, safety protocols, documentation requirements, and applicable codes and regulations.

- Manage all field activities related to commercial energy installations and service work, including site readiness, material staging, equipment usage, commissioning, testing, and troubleshooting.

- Monitor project schedules and milestones, identify risks or barriers, and proactively resolve issues to keep projects on track.

- Partner closely with Sales to ensure projects are accurate and aligned with customer expectations.

- Ensure materials, tools, vehicles, and equipment are ordered, available, and properly maintained to support uninterrupted operations.

- Validate completion of work for invoicing, inspections, commissioning, and final customer acceptance.

- Champion NOCO’s Culture of Safety by enforcing all jobsite safety requirements, OSHA standards, electrical codes, and applicable HVAC, lighting, renewable energy, generator, and EV charging regulations.

- Conduct on-site safety audits, toolbox talks, and investigations when safety concerns or incidents arise.

- Ensure consistent use of proper PPE and maintenance of safe, clean, and organized work environments.

- Oversee permitting, inspections, and regulatory compliance for all assigned commercial projects.

- Serve as the primary field representative to customers during installation and service activities.

- Communicate project status, schedule changes, and issue resolution clearly and professionally to customers, sales teams, and internal leadership.

- Resolve customer questions or concerns promptly, escalating issues when necessary.

- Ensure work sites are clean, professional, and reflective of NOCO’s commitment to exceptional service.

- Utilize project management, scheduling, and CRM platforms to document job progress, labor hours, materials used, and job completion.

- Review post-installation documentation, photos, and closeout checklists to ensure accuracy and completeness.

- Track and analyze key performance indicators (KPIs), including productivity, schedule adherence, rework rates, job completion times, and safety performance.

- Support forecasting, labor planning, and scheduling for upcoming commercial energy projects.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company.

NOCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

What You Need

- High school diploma or equivalent required; associate or bachelor’s degree in construction management, engineering, energy systems, electrical technology, or a related field preferred.

- 7+ years of progressive experience in commercial field operations, construction management, or energy services, with hands-on experience supporting one or more of the following: HVAC, electrical, lighting, solar, generators, or EV charging. - 3+ years of leadership or supervisory experience overseeing field teams, technicians, or subcontractors.

- Strong working knowledge of commercial jobsite operations, including scheduling, labor planning, material coordination, and quality control.

- Demonstrated experience managing multi-trade projects and coordinating across mechanical and electrical scopes.

- Solid understanding of OSHA regulations, electrical codes, and applicable HVAC, renewable energy, generator, and EV charging standards.

- Ability to read and interpret construction drawings, electrical schematics, and equipment specifications.

- Experience overseeing permitting, inspections, and regulatory compliance for commercial projects.

- Strong coaching and people-management skills, with the ability to develop field talent and drive accountability.

- Excellent communication skills, with the ability to interface professionally with customers, sales teams, vendors, inspectors, and internal leadership.

- Proficiency with project management, scheduling, and CRM systems preferred.

- Ability to travel regularly to job sites and operate a company vehicle (and trailer, as required).

- Valid driver’s license and acceptable driving record.

What We Offer

- Competitive compensation package

- Generous medical insurance offerings

- Dental and vision plans

- Company-paid life insurance

- Company-paid short-term disability

- 401(k) with company match

- Health savings accounts

- Generous Paid Time Off policies

- 7 paid holidays

- Employee and family assistance program

- Company-paid training

- Safety incentives

- Years of service incentives

- Boot Allowance

- Company Van