Collections Specialist

Overview:

Triple-S Steel is a family-owned business that has grown into one of the largest suppliers of structural steel products in the country. With a commitment to excellence, innovation, and strong core values, we pride ourselves on creating a culture where team members are empowered to make a difference and grow professionally.

We are seeking a dedicated and skilled Collection / Accounts Payable Specialist to join our team. The ideal candidate will play a crucial role in managing outstanding accounts, ensuring timely collections, and maintaining positive relationships with clients. This position requires strong negotiation skills and experience in revenue cycle management. If you have a passion for customer service and a background in collections, we want to hear from you.

Our company offers great benefits, from tuition reimbursement to training and development opportunities. We also offer medical, dental, vision, FSA, HSA, commuter, long-term disability and group life insurance programs. Come join our team!

Compensation: $24.00 to $28.00 / hr. Based on experience

jeanine.moore@sss-steel.com

position closes 09/02/2025

Responsibilities:

- Manage and collect outstanding debts from clients in a professional manner

- Conduct thorough follow-ups on overdue accounts through phone calls and written communication

- Negotiate payment plans with clients to facilitate timely payments

- Maintain accurate records of all interactions and transactions in financial software

- Collaborate with the accounts payable and accounts receivable by departments to resolve discrepancies

- Provide exceptional customer service while handling sensitive financial information.

- Assist in the overall revenue cycle management by identifying trends in collections

- Other Duites as assigned

Qualifications:

- High level computer and document-processing ability

- Excellent communication skills and the ability to work with employees (sales, operations, HR, executive) and customers

- Consistently meet deadlines, work well under pressure, multitask and be detail oriented

- Strong communication & negotiating skill

- Knowledge of security and creditor rights

- Minimum 1-2 years of commercial credit experience

- Strong analytical skills

Experience

- Proven experience in the steel or metals collections or related fields

- Background in accounts payable and accounts receivable processes

- Strong understanding of revenue cycle management principles

- Proficiency in using financial software for tracking payments and managing accounts.

- Excellent communication skills, both verbal and written

- Ability to negotiate effectively while maintaining professionalism under pressure