Cloud Associate

This position will be responsible for operating and supporting the various applications & operating systems in use by the cooperative. Additionally, this position will support the cooperative’s SaaS, IaaS, & on-prem environment, and will ensure the availability of cooperative resources meets established service level objectives. The ideal candidate should have a strong grasp of fundamental architecture principles, networking, and resilience in hybrid environments.

Requirements:

- Requires a bachelor’s degree in a computer-related area and 2 + years of experience working with on-prem & IaaS environments. - In lieu of bachelor’s degree, 6+ years of progressive experience in the IT field with valid industry certifications. - Relevant certifications (e.g., AWS Cloud Practitioner, Azure Fundamentals, Network+, Okta Certified Professional).

- Extensive knowledge managing and supporting desktops, servers, & datacenters.

- Strong knowledge of SIPs, DIDs, and AWS components such as VPCs, S3, & load balancing. Experience with Broadcom vSphere, Virtual Desktop Infrastructure (VDI), Veeam Backup & Replication, and related technologies.

- Strong knowledge and experience in Linux OS, Windows Server OS, DNS, DHCP, Active Directory, Group Policy, SharePoint, and Microsoft365 administration (including Outlook, Teams, OneDrive, and SharePoint).

- Familiarity with compliance standards such as PCI & NIST.

- Assist in patch and vulnerability management efforts.

- Strong troubleshooting skills.

- Must have experience with cloud technologies such as AWS, Microsoft Azure, , Okta, etc.

- Experience with Audio & Visual, and conference room technologies (Neat, Crestron, Barco)

- Must be able to organize and prioritize work, be proactive, resolve problems, follow through, and simultaneously manage multiple priorities to ensure goals are met in a timely manner.

- Customer Service & interpersonal skills are essential

- Must possess excellent analytical, organizational, verbal and written communication skills.

- Must satisfactorily pass the EMC's employment physical examination, criminal background, and required drug screens.